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Tutoring Website Issues
Tutor website issues turned from KB to help guide. Helps students schedule tutoring appointments.
Email Access Credentials
- Basic information to grant your devices access to the BYU-Idaho email.
Requesting or Accessing Department Emails
- This tutorial will guide you through asking for and/or setting up a shared email account for your department.
Common Printer Issues
- Common issues with printers
- Paper jams, lack of paper and poor print quality
Discussion Board Video Uploading Issues
-Converted tier 1 KB to Help Guide
-Canvas discussion board uploading issue
New BYUI Mac Issued Computer FAQ
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
Common Username/Password Issues
- Frequently asked questions
- Holds
- Security Questions
New BYUI Windows Issued Computer FAQ
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
BYUI Alumni and Retiree Email Information
- Re-creating account for email access
- Requesting BYUI email after graduating/retiring
Setting Up Email on a Mobile Device
- Setting up email on Android
- Setting up email on iPhone
Adding a Personal Email with Portfolium
- Add personal email
- Add new email
Forgetting School Email on a Mobile Device
- Forgetting email on iPhone or iPad
- Forgetting email Android
Why Does Outlook Show 2 Different Emails?
- Which email should I use to login?
- What is difference between my BYUI username and my Outlook email?
Emailing a Print Station
- How to email to print
- Email a print station to print documents
Preventing, Identifying, & Reporting Email Threats
- Staying safe from email attacks
- Recognizing common email threats
- Reporting spam from Outlook