BYUI Alumni and Retiree Email Information

Students and staff will still have access to their university email ( even after graduating or retiring. Most people will be able to access their email on their campus alumni portal. Any alumni since 2009 have automatically been granted continued access to email. Any alumni prior to 2009 can have their account re-created (fresh and new, with no prior messages) upon request to the Email team through a ticket assigned to them.

Questions that the email team will need to ask before resurrecting their account:

  • How long has it been since you used this mailbox?
  • What was your old username?
 NOTE: Google drive accounts are typically not available any longer for alumni. In rare cases, I.T. can restore the account temporarily while the alumni retrieves the files.
The exception to this is employees who were terminated, but not granted a "retired" status. For questions about this status, please contact Human Resources.
      Phone: (208) 496-1700

Contact Us

If you still need help, call us at (208) 496-9009 or start a Live Chat with us.

Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time

(excluding weekly devotional, forum hour and University Recognized holidays)

Print Article


Article ID: 11753
Mon 10/24/22 3:58 PM
Thu 6/13/24 1:46 PM

Related Articles (1)

- How create a Microsoft Office account