Setting Up Email on a Mobile Device

Setting up email on Android

1. Scroll down on the home page of your phone and tap the Settings icon.


2. Scroll down until you see the Accounts section.


3. Tap Add account.

Add account

4. Choose the app you want to add. In this case, tap Outlook. This will require you to authenticate with Duo as well. 


5. When prompted, use your BYU-Idaho email address and follow the steps to log in.

BYU-Idaho email address

 If you are not redirected to the login page, make sure to input not in the domain or username field. For example, if you log in with the username JohnDoe and your email is, then login with instead of  

6. Enter as the server. Leave everything else on default.  


Setting up email on iPhone

1. Open the Settings app and scroll down to Mail.

2. Click on Accounts.

3. Under Accounts, click Add Account.

4. Select Microsoft Exchange.

5. Type your BYU-Idaho email in Email. Then, name your email by tying "BYU-Idaho" or "Exchange" in Description. "Exchange" is used in the images below. 

 The email and description must by typed into the text boxes. Copying and pasting will not work.

6. Click Sign In.

7. This will take you to the login page. Type your username and password. Click LOGIN when done.

8. It may prompt you to log in with Duo Mobile. On the next page, click Continue.

9. Adjust the settings you would like your email to be attached to. Click Save when done.

10. Your email will show up below.

11. You will now be able to see it on your Mail app.

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Article ID: 11710
Fri 10/21/22 10:50 AM
Fri 11/17/23 11:34 AM

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