Setting Up Email on a Mobile Device

Setting up email on Android

1. Scroll down on the home page of your phone and tap the Settings icon.


2. Scroll down until you see the Accounts section.


3. Tap Add account.

Add account

4. Choose the app you want to add. In this case, tap Outlook. This will require you to authenticate with Duo as well. 


5. When prompted, use your BYU-Idaho email address and follow the steps to log in.

BYU-Idaho email address

 If you are not redirected to the login page, make sure to input not in the domain or username field. For example, if you log in with the username JohnDoe and your email is, then login with instead of  

6. Enter as the server. Leave everything else on default.  


Setting up email on iPhone

1. Open the Settings app and scroll down to Mail.

iPhone settings

2. Click on Accounts.

Mail settings

3. Under Accounts, click Add Account.

Mail accounts

4. Select Microsoft Exchange.

Add account options

5. Type your BYU-Idaho email in Email. Then, name your email by tying "BYU-Idaho" or "Exchange" in Description. "Exchange" is used in the images below. 

 The email and description must by typed into the text boxes. Copying and pasting will not work.

enter email

6. Click Sign In.

Sign in

7. This will take you to the login page. Type your username and password. Click LOGIN when done.

BYUI login

8. It may prompt you to log in with Duo Mobile. On the next page, click Continue.


9. Adjust the settings you would like your email to be attached to. Click Save when done.


10. Your email will show up below.

Account types

11. You will now be able to see it on your Mail app.

Mail app

Contact Us

If you still need help, call us at (208) 496-9009 or start a Live Chat with us.

Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time

(excluding weekly devotional, forum hour, and University Recognized holidays)

Print Article


Article ID: 11710
Fri 10/21/22 10:50 AM
Wed 7/3/24 10:55 AM

Related Articles (6)

- Forgetting email on iPhone or iPad
- Forgetting email Android
- The following instructions are for the Microsoft Outlook app, which works best for BYU-Idaho email.
- Texting from Email
- Faxing from Email
- Delaying Email
- This tutorial will guide you through asking for and/or setting up a shared email account for your department.
- Set up your school email to be delivered to the mail program of your choice.
- Instructions for Mac
- Instructions for Windows
- Can I get in person help?
- Walk up tech support