Duo Phone/Authentication (Public)

Duo is BYU-Idaho's authentication system. Please ask question here regarding this category

Changing mobile phone number

Hello! I'm trying to change the mobile number that the code gets sent to, how would I do that?

1 Answer

Jaxon Stringam Last activity on Mon 3/3/25 10:04 AM by Camila Ogden

Hello,
I need assistance since my new Ipad device don't have Dou App. My IPhone has the Dou mobile app but I will return this to my company and I can no longer access once I will return the IPhone. I tried to set up the Dou on my new device b...

1 Answer

Christian Yongco Last activity on Fri 10/25/24 8:11 AM by Rebecca Beck

Duo bypass code

Please how do I get my bypass code

1 Answer

ita Okon Last activity on Wed 9/25/24 11:30 AM by Rebecca Beck

Canvas

I need access to my canvas, verification code is not forthcoming

1 Answer

James OMALE Last activity on Thu 9/19/24 12:14 PM by Rebecca Beck

Add another number

Please, help me how to add another number to receive the code to enter in my portal, I am outside of my country for two weeks, and my original number Is not active in other country, I need to add another one , How can do that? -

1 Answer

Tanya Toala Last activity on Fri 6/7/24 8:09 AM by Rebecca Beck

Duo App

It's been over a week trying to access my Duo code to no avail. I've downloaded the mobile app et cetera. What do I do?

1 Answer

Malvin Shinga Last activity on Tue 1/9/24 8:02 AM by Rebecca Beck

Pathway student degree online

It's been two weeks failing to do my assignments because of duo authentication is not sending passcode to my device so that I that I can login and do my assignments. I will be happy if you help me this technical error.

1 Answer

Geoffrey Dzowa Last activity on Mon 11/27/23 11:01 AM by Jacob Hamm

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