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It's been two weeks failing to do my assignments because of duo authentication is not sending passcode to my device so that I that I can login and do my assignments. I will be happy if you help me this technical error.
Asked by Geoffrey Dzowa
on Mon 11/27/23 8:52 AM
Please, help me how to add a other number to receive the code to enter in my portal, I am outside of my country for two weeks, and my original number Is not active in other country, I need to add another one , How can do that?
- Tanya Toala
Thu 6/6/24 5:35 PM
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Answer (1)
This answer has been marked as the accepted answer
Jacob Hamm
Mon 11/27/23 11:01 AM
Hello Geoffrey,
Thank you for reaching out regarding assistance with Duo Mobile. We have a few help articles out on our website regarding Duo Mobile.
If you are in need of assistance getting your Duo Mobile working, you may need to contact our help desk to get your phone activated with us again.
Here is how you can contact our help desk:
Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
(Blue chat bubble in the bottom right of the page)
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour and University Recognized holidays)
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