Canvas

I need access to my canvas, verification code is not forthcoming 

Asked by James OMALE on Thu 9/19/24 3:34 AM
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Answer (1)

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Rebecca Theis Thu 9/19/24 12:14 PM

Hey James! It sounds like you are having issues logging into Canvas because you're not receiving a text with a verification code from duo.

If you haven't changed your phone number, check your phone connection.  If your cellular connection is weak, find a place where you have a better connection. If you are using a smart phone, you may be able to improve your cellular data connection by turning Airplane Mode on and off.  

If you aren't receiving the text because you got a new phone number, IT support analysts can assist you in updating the phone number on your account. You can contact them by clicking the chat bubble in the bottom right of this page, or calling them at (208) 243-6817.

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