Popular Services

Online Course Authorization (Requested by Student)

Request help for issues with I-Plan or Grad Plan.

This form will be used by students who would like to take an online course, but need an authorization for that course.

This service is for on campus students who would like to override for a semester.

This form is to petition for an exception to the university tuition refund policy. You must have OFFICIALLY dropped your course(s) during the semester for which you are petitioning. BYU-Idaho does not drop courses for nonpayment or nonattendance. Refunds cannot be given for courses in which students have recorded grades. Petitions must be submitted within one year of original tuition assessment. Please submit this petition with all supporting documentation. Incomplete petitions and petitions lacking supporting documentation will not be considered.

Request support for your BYU-Idaho account login.

Request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.

Request for all cellular issues if you have a plan with the University. If there are any questions regarding this request, a Cellular Representative will be in touch with you. PLEASE VERIFY THE ACCURACY OF ALL INFORMATION AS RESOLUTION IS DEPENDENT ON THIS.

Request support on a printing machine on-campus.

Request Unavailable 1098-T

Request support for a BYU-Idaho issued employee computer/laptop.

Request support for any device that is located in a classroom, lab, or conference room.

On-Campus Approval

Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.

Request support with a computer located in a classroom or lab.

The Reports, Research, Solutions, and Systems Specialist (R2S2) supports the entire BSC Organization by collecting data and running reports on the information we gather from our phone, live chat, and e-mail agents. These reports are used to help the BSC and its partners know what issue(s) students and organizations are experiencing. An R2S2 employee will research and present different options to solve these concerns. Research can extend into subjects we would like to explore and proposals for possible improvements. This position requires 15 - 20 hours of work and reports to the Business Solutions manager.

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

Please be sure to fill this form out completely. After a form is submitted, the information will be sent to Student Records and Registration and Course Improvement to begin the incomplete process. An incomplete contract typically takes 2-3 business days to process.

Request support on BYU-Idaho wireless connection.

This form is used for advisers and departments to request online course authorizations for students.

Request a fax phone number.