Click Here to View The Checkout Meeting Presentation
Residents,
As the end of the semester approaches, we want to ensure that our residents are prepared to successfully complete their end of semester checkout. The information covered in this article is vital to your success during checkouts. It is your responsibility to review and know this information.
If you have any questions about the information covered in this article, please reach out to us at centresquare@byui.edu.
Important Links
Cleaning Descriptions
Check-out forms
Checkout FAQ's
Contract Dates
- When do Approved Housing contracts end?
- All contracts end on Thursday, December 16 at 6 p.m. All residents must be out of their apartment by this time.
- Can I stay past the contract end date (December 16)?
- Your contract ends on Thursday, December 16 at 6 pm. All residents must be completely vacated from their apartments by this time. If you have communicated with your building manager in advance, you may qualify for a rare exception to stay past that date. If this exception is made, you would still be responsible to pay the daily rate of a contract to extend your stay.
- I have a Winter 2022 contract? When can I move in?
- The contract date for Winter 2022 begins on Monday, January 3 at 7 a.m. Early move-ins will not be permitted unless permission has been granted for rare exceptions.
- Can I pay a fee to check-in early to Centre Square for Winter 2022?
- No, early move-in exceptions are rare and to be approved by the building manager for the building you are checking in to. If this is approved, you would pay a standard daily rate.
Fees/Charges
- When should I expect to see my security deposit returned to my account?
- If you receive any portion of a refund from your security deposit, it will be refunded back to your account within 30 days of the contract end date (December 16).
- What should I do with the command strips that I put up on my wall?
- You are responsible for carefully removing any and all command strips on the walls. If you peel or chip paint in the process, you will be charged a maintenance fee to repair the wall.
- I can't find my mail key, what should I do?
- If keys are not returned within 30 days of the contract end date, you will be charged a $10 mail key replacement fee as stated in the contract.
Checking Out
- I have a mail key, what am supposed to do with it?
- Mail keys in the apartment must be left on the hook just above the fire extinguisher in the apartment. If you have checked out a mail key, and will not be returning to the same apartment next semester, then they must be returned to the desk during office hours before you check out.
- How can I be sure that all my stuff will be there when I return for Winter 2022?
- All items must be stored in student storage or taken with you if you do not have a Winter 2022 contract.
- What should I use to label my items?
- Brightly coloured painters tape (click here for an example) is the suggested adhesive to label your items. Post-it notes, loose paper, and duct tape can easily fall off which make it impossible for us to identify if something is abandoned or if it is something you meant to leave behind.
- What should I label?
- The outside of cabinets, drawers, bagged food, and the bedroom door.
- Will there be cleaning supplies provided during checkouts?
- It is the responsibility of the resident to ensure that they have the cleaning items that they need to perform their checkout. Centre Square will provide you with replacement vacuum bags and recycling bags if requested.
- Can I borrow a cart to transport and pack my car during checkouts?
- Unfortunately, we do not have any carts that we are able to hand out. It is also important to remember that you must not remove any items from the apartment or use your desk chair to transport your items.
- Can I have overnight guests during checkout our check-in week?
- No, per the contract, no overnight guests are allowed to stay in apartments during these weeks (including parents).
Final Clean Check
- Will I be able to have a re-check if I fail my final clean check?
- No rechecks are allowed for your final clean check.
- If I am leaving before checkouts, do I still have to do a checkout?
- Yes! We will need you to connect with your manager at least 72 hours before you leave or else you may be subject to a $35 cleaning charge.
- Where can I find my checkout assignment?
- Each resident has a Centre Square employee assigned to assist them during checkouts. This employee will be reaching out to you with your scheduled time, and assignment no later than Tuesday, August 30th.
- Can I switch cleaning job assignments with a roommate?
- No, you will not be able to switch assignments with a roommate. You will be responsible for the checkout assignment that you have been given.
- How much should I expect to be charged if I fail my final clean check?
- The standard failed clean check fee is $35. If you fail all or part of your checkout, this will be the standard charge. However, these charges may extend beyond $35 if there is abandoned property, damage, or willful negligence in cleaning.
- Should I wait for Property Services to pick up my trash before my final clean check?
- All trash must be removed from the apartment before your final clean check. It is not a reasonable excuse that trash pick-up has not come yet for you to pass.
- What resources are available to me to help me understand the expectation for cleaning at checkouts?
- Residents may reference the cleaning descriptions attached below for full descriptions on how to clean in a way that would allow you to pass your final clean check.
Storage
- Can I store my items at Centre Square if I have cancelled a contract for a future semester?
- No, only residents with a returning contract can store items at Centre Square.
- I am not returning to Centre Square, but I need a place to store my things. Can I use Student Storage at Centre Square until I can move to my new complex?
- No, only those with a returning contract may use this service.
- I have a friend that would like to store things at Centre Square. I would like to help them out. Can I do this?
- No, only Centre Square residents may store their items at Centre Square.
- What things can I leave in student storage?
- Residents with a returning contract can store a maximum of 5,18-gallon totes and a registered bike at Centre Square.