Popular Services

This service is for on campus students who would like to override for a semester.

Request Unavailable 1098-T

This form is to petition for an exception to the university tuition refund policy. You must have OFFICIALLY dropped your course(s) during the semester for which you are petitioning. BYU-Idaho does not drop courses for nonpayment or nonattendance. Refunds cannot be given for courses in which students have recorded grades. Petitions must be submitted within one year of original tuition assessment. Please submit this petition with all supporting documentation. Incomplete petitions and petitions lacking supporting documentation will not be considered.

Request help for issues with I-Plan or Grad Plan.

Online Course Authorization (Requested by Student)

Request for all cellular issues if you have a plan with the University. If there are any questions regarding this request, a Cellular Representative will be in touch with you. PLEASE VERIFY THE ACCURACY OF ALL INFORMATION AS RESOLUTION IS DEPENDENT ON THIS.

Request for Canadian Tax Form (TL11A)

Please be sure to fill this form out completely. After a form is submitted, the information will be sent to Student Records and Registration and Course Improvement to begin the incomplete process. An incomplete contract typically takes 2-3 business days to process.

For the missionaries who returned home due to COVID-19 and then received a reassignment in the middle of the semester to request for full refund for their classes. This request should only be completed by the missionaries themselves.

Request support for your BYU-Idaho account login.

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

Request the creation or change an existing Role, File Share or Mailbox.

The Reports, Research, Solutions, and Systems Specialist (R2S2) supports the entire BSC Organization by collecting data and running reports on the information we gather from our phone, live chat, and e-mail agents. These reports are used to help the BSC and its partners know what issue(s) students and organizations are experiencing. An R2S2 employee will research and present different options to solve these concerns. Research can extend into subjects we would like to explore and proposals for possible improvements. This position requires 15 - 20 hours of work and reports to the Business Solutions manager.

A service for students to use to leave Admissions-related feedback

Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.

This form is to report a technical issue with I-Plan.

This form will be used by students who would like to take an online course, but need an authorization for that course.

Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.

Please use this form to request a University provided, loaned device for full-time employees who requires work off-campus.

You will have 5 calendar days to fill out your petition and submit it. Please make sure it is in final form with any attachments you would like the committee to review. You will not be able to make changes once it is submitted. When you submit your filled out petition, our office will send it to your sponsor for review. Your sponsor will be invited to make additional comments. They will have 5 calendar days to review and make comments. After 5 calendar days, the sponsor will no longer be able to see your petition request or make comments. Your petition will then move forward for committee review. It may take up to 2 weeks for your final response from committee review.

Request support for a BYU-Idaho issued employee computer/laptop.

Request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.