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- Knowledge Base
- Help Guides
- Remote Work Resources
- Most common questions about Zoom
- G-Suite login questions
- Working from home FAQs
- Knowledge Base
- Help Guides
- Remote Work Resources
- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.
- Knowledge Base
- Help Guides
- BYUI Software
- Other BYUI Software
- Guide compilation on how to navigate and troubleshoot Proctorio
- Contact information for Proctorio support
- What does Proctorio need to work?
- Knowledge Base
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- BYUI Software
- Messaging & Collaboration Software
- Microsoft 365
- Microsoft Office (Productivity Apps: Word, Excel, PowerPoint)
- Common questions about Office 365 through BYU-I
- How Do I Sign In?
- Knowledge Base
- Help Guides
- Church Accounts
This article covers frequently asked questions about the Church Login project.
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- General questions about DUO 2FA
- Authentication in Testing Center
- Authentication notices and frequency
- Knowledge Base
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- BYUI Software
- Messaging & Collaboration Software
- Microsoft 365
- Microsoft OneDrive ("Personal" Cloud Storage & File Sync)
- Differences and preferences with OneDrive
- Common explanations for unable to save or backup item to OneDrive
- OneDrive security
- Knowledge Base
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- BYUI Software
- Messaging & Collaboration Software
- Microsoft 365
- Microsoft SharePoint (Document Management & Team Sites)
- What is SharePoint?
- Where can I get trained on SharePoint?
- Knowledge Base
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- Campus Devices
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
- Knowledge Base
- Help Guides
- Campus Devices
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
- Knowledge Base
- Help Guides
- Artificial Intelligence
A user-facing FAQ explaining ChatGPT Edu, its included features, model options, credit and usage limits, account guidance, appropriate use, privacy considerations, training, and steps for getting started. Most users do not need to understand credits or tokens to begin using ChatGPT Edu.
- Knowledge Base
- Help Guides
- BYUI Software
- Other BYUI Software
- Tips for navigating the policy library
- How to print policies
- Recent updates
- Frequently Asked Questions (FAQs)
- Policy Approval
- Knowledge Base
- Help Guides
- Wi-Fi & Wired Network
- Connecting & Forgetting Wi-Fi
- Learn how to connect to the internet on campus with a mobile device
- Instructions for iPhone, iPad, and Android devices
- Answers to FAQ's
- Knowledge Base
- Help Guides
- BYUI Software
- Adobe
- Install and log in steps
- Adobe on a personal device
- Adobe on a school issued computer
- Knowledge Base
- Help Guides
- BYUI Software
- I-Learn (Canvas)
- How to request an API token in Canvas
- Who can request API tokens