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- Knowledge Base
- Help Guides
- Remote Work Resources
- Most common questions about Zoom
- G-Suite login questions
- Working from home FAQs
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- How to authenticate from classroom or office
- How to get authentication token
- DUO notifications and notices
- Knowledge Base
- Help Guides
- Remote Work Resources
- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.
- Knowledge Base
- Help Guides
- Microsoft
- OneDrive
- Differences and preferences with OneDrive
- Common explanations for unable to save or backup item to OneDrive
- OneDrive security
- Knowledge Base
- Help Guides
- Microsoft
- Microsoft Office
- Common questions about Office 365 through BYU-I
- How Do I Sign In?
- Knowledge Base
- Help Guides
- Campus Devices
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
- Knowledge Base
- Help Guides
- Campus Devices
- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- General questions about DUO 2FA
- Authentication in Testing Center
- Authentication notices and frequency
- Knowledge Base
- Help Guides
- BYUI Software
- Other BYUI Software
- Guide compilation on how to navigate and troubleshoot Proctorio
- Contact information for Proctorio support
- What does Proctorio need to work?
- Knowledge Base
- Help Guides
- BYUI Software
- Employee Software
- What is SharePoint?
- Where can I get trained on SharePoint?
- Knowledge Base
- Help Guides
- BYUI Software
- Employee Software
- What is Yammer?
- Why would I use Yammer?
- How is Yammer laid out?
- Why should I use hashtags on Yammer?
- Can I contact coworkers on Yammer?
- How do I share files on Yammer?
- Does Yammer have mobile platforms?
- Knowledge Base
- Help Guides
- Wi-Fi & Wired Network
- Connecting & Forgetting Wi-Fi
- Use this article to learn how to connect to the BYUI network on a mobile device
- On an iPhone & iPad
- On an Android Device
- Wi-Fi FAQs
- Knowledge Base
- Help Guides
- BYUI Software
- Other BYUI Software
- Tips for navigating the policy library
- How to print policies
- Recent updates
- Frequently Asked Questions (FAQs)
- Policy Approval
- Knowledge Base
- Help Guides
- Cybersecurity
- Passwords
- Updating BYU-Idaho Password
- This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first.
- The following article will help you update your MAC iOS keychain password
- Knowledge Base
- Help Guides
- Cybersecurity
- Passwords
- How to update passwords
- Creating a more secure password
- Security questions
- Frequently Asked Questions