Other (Public)

Please ask questions here that do not apply to any of the available categories. Other categories will be made as needed.

Question about directories

Hello,
We have a faculty member that goes by Chase Rockwood. He is showing up in the directory as Thomas Rockwood and students are not finding him in the directory or on the registration system. In Workday they have changed his name to Chas...
1 Answer
Kristy Linford Last activity on 9/16/2025 7:41:00 AM by Ian Black

Thank you letter

So I got a notification from the school about how I need to send a thank you letter because it is required information for me to complete my scholarship information, however, when I went to the scholarship dashboard that is used to display the sc...
1 Answer
Ben Webster Last activity on 7/28/2025 9:30:53 AM by Rebecca Beck

Sis

Please how can I retrieve my admission letter and my acceptance letter from BYU Idaho Online? My emails were deleted so I can't get it from there.
1 Answer
Ajayi Oghenerhievwunu Oris Ajayi Last activity on 11/1/2024 12:06:21 PM by Camila Ogden

What happens to my files?

What happens to my files after I graduate? Will I still have access to my cloud? Emails? Etc?
How does that work?
Thanks!
Michelle
1 Answer
Michelle Neser Last activity on 7/23/2024 8:38:52 AM by Rebecca Beck

Software Center forced Updates

I think this will be the third time in two weeks that this has gone through our office. We are a call center. Is there a better time of day this can be done?
1 Answer
Carlisa Craft Last activity on 6/28/2024 11:56:11 AM by Rebecca Beck

portal.azure.com licensed student benefits?

I ask my students to:
sign in to portal.azure.com, then under Access Student Benefits , tap [Explore], then under Learning Resources , tap Software, then expect them to download, install and license a software item used in m...
1 Answer
Carl Gibbons Last activity on 3/12/2024 3:25:58 PM by Rebecca Beck

Internshp approval link is not working

It appears that the internship approval link is not working. I get a blank screen or a "circle of death".
1 Answer
Carrie Briscoe Last activity on 1/12/2024 5:01:16 PM by Jacob Hamm

Grad Planner Glitch

When I try to change my major in Grad Planner, I am able to select the new major, but then it won't generate any content. I have waited for 10 minutes and nothing else loads. It seems to want me to select a catalog year, but I have no way to do i...
1 Answer
Jill Rasmussen Last activity on 10/27/2023 1:45:11 PM by Ron Vallejo

Microsoft Excel Account

When I try to sign into my school account on Excel it says "we can't connect you".
1 Answer
Melissa Ann Gibbs Last activity on 10/24/2023 8:19:29 AM by Nate Wilkinson