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- Knowledge Base
- Help Guides
- Retiree, Alumni, & Missionary Accounts
-Information regarding the privacy and laws for student accounts (FERPA), which applies to both missionaries and current students
-Cases when a missionary cannot access the internet for school purposes
-Description of the Missionary Privacy Release form and the required process
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
-Basic information about using security keys with DUO
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- What is a Bypass code
- How do I get a Bypass code
- Knowledge Base
- Help Guides
- Employee Guides
-Enhanced Security Measures: BYU-Idaho is implementing “MFA Everywhere” and “Verified Duo Push” to require Duo 2FA both on and off campus for high-risk departments.
-Affected Users: These changes apply to specific users in high-risk departments, enhancing security and protecting against targeted phishing incidents.
- Knowledge Base
- Help Guides
- 2-Factor Authentication
This guide provides an overview of all the currently supported two-factor authentication (2FA) methods through Duo. These methods offer enhanced security for accessing your accounts and services.
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Locked out of Duo Mobile account
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
- Installing DUO Mobile on Your Mobile Device
- Managing Your Devices Enrolled with DUO Mobile
- Activating or Re-Activating DUO
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
- Pathway Worldwide Duo setup
- New to Duo Mobile
- Options for older phone models and Duo Mobile.
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
- What is a passkey?
- How to add a passkey
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Enable notifications for the DUO app
- Refreshing the DUO app
- Checking internet connection
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- How to authenticate from classroom or office
- How to get authentication token
- DUO notifications and notices
- Knowledge Base
- Help Guides
- Remote Work Resources
- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Restrictions in iOS 12 or newer
- Restrictions in iOS 11 or older
- Restrictions in macOS 10.15 or higher
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- General questions about DUO 2FA
- Authentication in Testing Center
- Authentication notices and frequency
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- Purpose of 2-Factor Authentication
- What 2FA is helping to protect
- Safeguarding your account