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- How to resolve the Okta 400 Error message
- How to link BYUI and church accounts

- Installing DUO Mobile on Your Mobile Device
- Managing Your Devices Enrolled with DUO Mobile
- Activating or Re-Activating DUO

- What is a passkey?
- How to add a passkey

-Information regarding the privacy and laws for student accounts (FERPA), which applies to both missionaries and current students
-Cases when a missionary cannot access the internet for school purposes
-Description of the Missionary Privacy Release form and the required process

-Enhanced Security Measures: BYU-Idaho is implementing “MFA Everywhere” and “Verified Duo Push” to require Duo 2FA both on and off campus for high-risk departments.
-Affected Users: These changes apply to specific users in high-risk departments, enhancing security and protecting against targeted phishing incidents.

This guide provides an overview of all the currently supported two-factor authentication (2FA) methods through Duo. These methods offer enhanced security for accessing your accounts and services.

-Basic information about using security keys with DUO

- What is a Bypass code
- How do I get a Bypass code

- Locked out of Duo Mobile account

- Enable notifications for the DUO app
- Refreshing the DUO app
- Checking internet connection

- How to authenticate from classroom or office
- How to get authentication token
- DUO notifications and notices

- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.

- Restrictions in iOS 12 or newer
- Restrictions in iOS 11 or older
- Restrictions in macOS 10.15 or higher

- General questions about DUO 2FA
- Authentication in Testing Center
- Authentication notices and frequency

- Purpose of 2-Factor Authentication
- What 2FA is helping to protect
- Safeguarding your account