-Common tech topics for BYUI employees

Articles (5)

Pinned Article How to Request an IT Project, Software, or AI Tool

Learn how to submit a request for a new IT project, commercial software, or AI tool using the IT Portfolio Request Form. This guide walks you through each form field, explains how requests are routed to your assigned Portfolio Manager, and outlines what to expect after submission.

Pinned Article Improved Phishing Resistance: New Duo Requirements for High-risk Departments

-Enhanced Security Measures: BYU-Idaho is implementing “MFA Everywhere” and “Verified Duo Push” to require Duo 2FA both on and off campus for high-risk departments.
-Affected Users: These changes apply to specific users in high-risk departments, enhancing security and protecting against targeted phishing incidents.

Connecting to and Troubleshooting Your I-Drive (Shared Network Drive)

Step-by-step guide for BYU-Idaho employees to map their department's shared I-Drive on Windows or Mac, plus fixes for common access errors.

Requesting New Software or a Software Solution (for BYUI employees)

- How employees can request a new software or software solution through their portfolio manager

Who's My IT Portfolio Manager

Learn what an IT Portfolio Manager is and how to identify the one assigned to your area of the university. Includes a quick-reference table with each Portfolio Manager's name, phone number, and email.