Charges and Payments FAQ

Charges

How do I see charges on my student account?

  • In your Student Account, you can find your outstanding charges, payment information, and a history of charges/payments on your account.

How do I see how my financial aid was applied to my student charges?

  • View your Student Account. Click on "Show History" to see if there was a balance and how it was paid.

How do I get a non-BYUI scholarship applied to my student charges?

 What is a past-due debt, and how can I get it removed? 

  •  When you do not pay your tuition before the deadline (one week after the first day of the semester), you will receive a Past Due Debt Hold. You will not be able to register (add/drop courses), receive a transcript (official or unofficial), or receive a diploma until you resolve this Hold. In order to remove this hold, you would need to pay your balance in full. For more information, please see Paying your Past Due Debt

How do I view University Store Charges?

How do I view other charges that are not available on the account summary? 

  • For all other charges, you can complete an Account Specific Information Request to receive clarification from Accounting Services about your student charges within one business day.

Will I have any charges if I drop my class? 

  • In order to get your tuition refunded, you will need to drop the class by the deadline found on the Academic Deadlines website. 

How do I access my past receipts on the University Store website?

Payments

How do I make a payment?

How do I get receipts of payments I made to BYUI this semester?

How do I use my financial aid to pay my student charges? Can I choose what it pays for?

  • Financial Aid will automatically pay for tuition charges, class fees, and on-campus housing (Centre Square and University Village). This is usually within the first week of the semester before the tuition payment deadline.
  • To indicate your preference on which other charges (graduation fees, health center fees, university store charges, parking permits/fines, etc) your Financial Aid can pay on your student account, see Financial Aid Authorizations.
  • To see if your student charges have been paid, view your Student Account. Click on "Show History" to see if there was a balance and how it was paid.

How do I add a 529 Savings Plan?

  • Visit Adding a 529 Plan to see step-by-step on how to add a 529 account payment option.

How to Cancel a Payment?

  • When you click the Submit button they are authorizing the payment to go through and will not be able to cancel the payment. You may have to contact your bank to cancel or block the charge.

How do I make a payment if I am a former student and don't have access to my account? 

  • Go to the Financial Services website, click on "Payments and Refunds" and then, "Payments". You should be able to see charges there.

Can I use my I-card for the food at the crossroads? 

  • You can use "Dining Dollars" on your I-card to pay for food at the crossroads. To add dining dollars to your I-card, visit Dining Dollars, then click on the button " Purchase Dining Dollars" , log in with your BYUI account and follow the instructions. 

What happens to the left over international student deposit in my account?

  • Accounting Services will use the funds in the Advance Deposit in your account to pay any outstanding charges on your account within the first week of the semester. See Student Financial for contact details.

Refunds

How do I access the leftover funds showing in my student account?

  • Leftover financial aid can be sent to your personal bank account through eRefund or mailed in the form of a physical check to your address on file.
  • Follow the steps at Enrolling in eRefund to sign up for eRefund and allow any leftover funds to be transferred to your personal bank account.
  • Once you have signed up for eRefund, BYU-Idaho will refund any remaining aid to your bank account within 2-3 business days.
  • If you choose not to enroll in eRefund, a check for the amount of your remaining aid will be mailed to you (at the address we have on file) within 2 weeks. 
  • An email will be sent to your student email letting you know that the remainder of your financial aid is being refunded to you.
  • Check your Student Account under "Financial Aid Accounts" and "show history" to see if you have been refunded. 

How do I update my bank account information for e-refund? 

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Article ID: 11991
Created
Wed 12/7/22 12:43 PM
Modified
Thu 4/11/24 9:33 AM

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