Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request support with a computer located in a classroom or lab.
Request for a two-month Microsoft 365 Copilot license! Explore innovative features, boost productivity, and share your feedback. Licenses are reassigned monthly to ensure broad access. Fill out the form to get started!
Provide Mac Addresses to allow devices on the Network.
Request items related to messaging services such as Zoom and email.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Get the required information for Additional Computer request.
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
• Microsoft Visio Licenses
• Microsoft Project Licenses
This is to request a computer system set up for a new full time employee at BYU-Idaho.
This request is for identifying issues with the Final Grade Submit tool.
Please use this form to request a new virtual desktop (VDI) for employees.
Use this form to request admin rights on a university owned computer.