Popular Services
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
• Microsoft Visio Licenses
• Microsoft Project Licenses
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request assistance with logging into or managing accounts within IBM i (iSeries) .
Request the creation or change a shared mailbox, existing role, or mailbox.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support with a computer located in a classroom or lab.
This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Request for an IBM i (iSeries) user account to be deleted.
Request changes to the existing firewall or URL web filtering for the campus.