Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Request for a one month Microsoft 365 Copilot license! Explore innovative features, boost productivity, and share your feedback. Licenses are reassigned monthly to ensure broad access. Fill out the form to get started!
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Provide Mac Addresses to allow devices on the Network.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
Request items related to messaging services such as Zoom and email.
Get the required information for Additional Computer request.
Request support with a computer located in a classroom or lab.
This request is for identifying issues with the Final Grade Submit tool.
Request an SSL certificate, which are used to encrypt data.
Please specify the name and username of the employee that you would like disabled.