Network Access

• WiFi
• Network Move/Add/Change

Services (8)

DNS Request

(DNS) Domain Name Services - Domain Name Requests

Network - Add MAC for Network Access

Provide Mac Addresses to allow devices on the Network.

New Jack, Activate Existing Jack, Disable Jack

Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack

VPN Request

Request access to BYU-Idaho's VPN.


Request support on BYU-Idaho wireless connection.

Firewall Change Request

Request changes to the existing firewall or URL web filtering for the campus.

Report Internet Outage (Impacting Many Users)

Request support on a group network issue.

IT Help

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.