To request a Hardware Token for two-factor authentication (2FA) into BYUI websites, please follow these steps:
- Click on the "Make a Request" button below.
- Provide the necessary details for the request.
- If you do not have access to a smartphone or a compatible device for DUO Mobile, the university provides hardware tokens at no charge.
- If you prefer a hardware token regardless of smartphone availability, please note that your department will be charged $30.
DUO also supports third-party one-time password (OTP) hardware tokens such as Yubico’s YubiKeys or any OATH HOTP-compatible tokens. For further information, refer to our Security Keys and DUO tech guide.
Be advised that the issuance of a hardware token is not guaranteed. If you need assistance in verifying whether your device is compatible with the DUO Mobile app, we encourage you to visit the provided links to ascertain app compatibility.
