Technology Support Resources

Contacting Technology Support

  • Self-Help: Search our technology guides to find walk throughs and tutorials for the most common technology issues. These self-help guides include Canvas/I-Learn, downloading Microsoft Office, Wireless Printing, Zoom Issues and so much more!

  • Submit a Request: Still have questions? Our technical support team is ready to help! To see services available and/or submit a request, visit the main IT Services Portal.

  • Live Chat: Chat directly with a technical support agent using the chat feature at Select the blue chat bubble on the bottom right-hand corner and choose "Web Chat" and then "Technical Support".

  • Visit in Person: Come see us in person for technology support! We have technical support agents available at the BYU-Idaho Help Desk on the MC 2nd floor between 8 am-5 pm Monday through Friday. (Closed 12 pm-1 pm for lunch)


How do I find help for Canvas/I-Learn issues? 

  • Visit the Tech Guides. You can also submit a help request on the IT Services Portal or contact our tech support team by selecting the blue chat bubble at and choosing "Web Chat" and then "Technical Support".  

How do I leave feedback for Canvas/I-Learn courses?

How do I log out of my BYU-Idaho account?
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Article ID: 8652
Thu 5/20/21 1:30 PM
Mon 6/13/22 2:27 PM