Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
IT Services
Sign In
Search
Home
System Catalog
Software Catalog
Master Server List
System Status
Contact IT
Remote Assist
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
IT Specific Systems
IT Specific Systems
• Servers & Databases
• iSeries
• Software Engineer Requests
Categories (6)
CX Account Requests
• CX Account Request
• CX Account Disable
Expand
Internal IT Services
• Software Engineer Requests
• New Custom Application Requests
• Zoho Assist User Request
Expand
iSeries Requests
• iSeries Application Requests
• iSeries Account Requests
• iSeries Username Issues
Expand
Server Request & Maintenance
• Data Backup Requests
• Server Requests
• Server Internet (Proxy) Requests
Expand
Databases
• Request new databases
• Report Database Issues
• Request Database Maintenance.
Expand
Maps and GIS
• ArcGIS Access Request
• Map or Other Type of GIS Development Request
Expand
Services (7)
Auxiliary Services Engineering
This is for Auxiliary Services IT
CRM Email Approvals
Request to approve email addresses for users in Dynamics CRM.
IT Service Catalog Request
Request changes to an existing service catalog item or request a new service catalog service.
Online Learning HR System - OSM Issues
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Single Sign On Integration Request
This is to request an Integration with SSO and another site.
Software Engineering - Bug Fix and Support
Request support or a bug fix concerning one of BYU-Idaho's internally developed systems, such as MY BYUI, iSeries Development, or the housing system.
IT Help
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Additional Resources
Popular Services
I-Plan/Grad Plan Issues
IT Help
Microsoft 365
Phone or Fax Line
Email, Messaging, or Zoom Request
My Recently Visited Services
Decommission a Server
VPN Request
Workday (Level 2) - Break / Fix
SSL Certificate Request
Restore Request
Popular Tags
network
(4)
cisco
(2)
cisco-jabber
(2)
cisco-phone
(2)
classroom-computer
(2)
email
(2)
file-share
(2)
i-plan
(2)
Lab
(2)
mailbox
(2)