Service Catalog

Categories (14)

Something Broken? Click Here

• Need IT Help?
• Issues With BYU-Idaho Technology?
• Call (208) 496-1411 for Quick Help

Communication

• Phones and Fax
• Email and Messaging
• Zoom

Software

• I-Learn & I-Plan Requests
• Workday Requests
• General Software Requests

Accounts

• Identity Management
• Role/Permission Requests
• Feith & CX Account Requests

Computers & Devices

• IT Equipment Requests
• New Hire Equipment
• VDI Requests

IT Specific Systems

• Servers & Databases
• iSeries
• Software Engineer Requests

Printing

• Printer Support

File Storage & Sharing

• File Share Requests
• Feith Requests
• Network Storage

Network Access

• WiFi
• Network Move/Add/Change
• VPN

Office Moves

• IT Equipment Move Request

Classroom & Lab Technology

• Tech in Classrooms & Labs
• Lab Software Request
• Classroom/Lab Technology Requests

IT Projects

Contact your IT Portfolio Manager for new project Requests.

IT Strategy & Governance

• Schedule a Meeting
• Office Supplies & Honor Drawer Items
• Request for New Self-Help Article

Church Leaders

-Form to report technology issues for church leaders that meet on the BYUI campus.

Services (1)

IT Help

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.