Network Access

• WiFi
• Network Move/Add/Change

Services (7)

Network Move/Add/Change

Request a jack to be activated or moved.

DNS Request

Request the addition, change or removal or a Domain Name System.

VPN Request

Request access to BYU-Idaho's VPN.


Request support on BYU-Idaho wireless connection.

Firewall/Web Filter

Request changes to the existing firewall or URL web filtering for the campus.

Internet Issue - Many People

Request support on a group network issue.

IT Help

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-1411. Otherwise, feel free to request help through this form.