Request support for Office 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request more space on your network drive.
Request the addition, change or removal or a Domain Name System.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Request a jack to be activated or moved.
Request the creation, migration, change to, or refresh of a database.
Request support with a computer located in a classroom or lab.
Request to restore data that is backed up by the Platform Services department.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request that the data hosted on your server be copied to a backup location.
Request an SSL certificate, which are used to encrypt data.
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Request a map or other type of GIS development.
Request support for any device that is located in a classroom, lab, or conference room.
Request remote desktop access to either a server or desktop on campus.
Request support or a bug fix concerning one of BYU-Idaho's internally developed systems, such as MY BYUI, iSeries Development, or the housing system.
Please use this request form any additional classroom needed hardware
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request a fix with any incident relating to Workday.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request assistance with logging into or managing accounts within iSeries.
Report any of your I-Learn Issues
Request access to BYU-Idaho's VPN.