My Recently Visited Services

Request new integrations from Workday to different campus systems or reports regarding your employee’s information.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.


Request the creation or change a shared mailbox, existing role, or mailbox.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.


Request support for any device that is located in a classroom, lab, or conference room.


Report any of your I-Learn Issues


Request a new VDI service, machine pool, or software.


Request support with a computer located in a classroom or lab.


Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.


Request access to BYU-Idaho's VPN.


Request remote desktop access to either a server or desktop on campus.


Used to track CES Network Center tickets


Request help for issues with I-Plan or Grad Plan.


IT department employee onboarding request for full-time or student employees.


Request items related to messaging services.


Use this form to request admin rights for all devices in a lab.


-Request a new license for software BYU-Idaho currently does not have a site license.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Request an SSL certificate, which are used to encrypt data.


Request support on a printing machine on-campus.


Request a map or other type of GIS development.


Request support on a group network issue.