My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Please use this request form any additional classroom needed hardware
Request assistance with logging into or managing accounts within IBM i (iSeries) .
Request new software in a lab or request an update to software already installed in a lab.
Request changes to an existing service catalog item or request a new service catalog service.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Describe the Permission/Authorization changes that you would like to have updated.
Please specify the name and username of the employee that you would like disabled.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Request the creation or change a shared mailbox, existing role, or mailbox.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request help for Pathway Degree-Planner API Issues.
Use this form to request admin rights for all devices in a lab.
This is to request an Integration with SSO and another site.
Please complete the following form to request an additional computer monitor for your workstation.
Enable a User's IBM i (iSeries) account.