My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
-Request a new license for software BYU-Idaho currently does not have a site license.
Request assistance with logging into or managing accounts within IBM i (iSeries) .
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please specify the username of the user that you would like disabled.
Request that the data hosted on your server be copied to a backup location.
Request an SSL certificate, which are used to encrypt data.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Please complete the following form to request an additional computer monitor for your workstation.
Please use this form to request a new virtual desktop (VDI) for employees.
Describe the Permission/Authorization changes that you would like to have updated.
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
Please specify the name and username of the employee that you would like disabled.
Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.
Request for an IBM i (iSeries) user account to be deleted.
Enable a User's IBM i (iSeries) account.
Please use this request form any additional classroom needed hardware
Request to approve email addresses for users in Dynamics CRM.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.