My Recently Visited Services

Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.


Please specify the name and username of the feith user you would like deleted.


This is to request a computer system set up for a new full time employee at BYU-Idaho.


This is for IBM i (iSeries) Application Incidents for Student Accounts.


Provide Mac Addresses to allow devices on the Network.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.


Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network


Request support on BYU-Idaho wireless connection.


Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.


Use this form to request admin rights for all devices in a lab.


Request new integrations from Workday to different campus systems or reports regarding your employee’s information.


Request access to BYU-Idaho's VPN.


This is for Auxiliary Services IT


Request an SSL certificate, which are used to encrypt data.


Request to restore data that is backed up by the Platform Services department.


• Remote Phone • Jabber
• Soft Phone


I-Plan design change/update request form.


Request a new VDI service, machine pool, or software.


Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.


Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure


This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.


Request support for a web system.