My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request remote desktop access to either a server or desktop on campus.
Report issues with course information, make currents, course slotting, etc.
Please specify the username of the user that you would like disabled.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Request that the data hosted on your server be copied to a backup location.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request for an IBM i (iSeries) user account to be deleted.
Provide Mac Addresses to allow devices on the Network.
Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.
Place a request for a used computer or device (Trickle computer/device).