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Request an SSL certificate, which are used to encrypt data.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Please complete the following form to request an additional computer monitor for your workstation.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
Request the creation or change a shared mailbox, existing role, or mailbox.
Please specify the username of the user that you would like disabled.
Enable a User's IBM i (iSeries) account.
Please specify the name and username of the employee that you would like disabled.
Request for an IBM i (iSeries) user account to be deleted.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
Describe the Permission/Authorization changes that you would like to have updated.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request a fix with any incident relating to Workday.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.