My Recently Visited Services
• Microsoft Visio Licenses
• Microsoft Project Licenses
Request the creation or change a shared mailbox, existing role, or mailbox.
Request support for any device that is located in a classroom, lab, or conference room.
Request support with a computer located in a classroom or lab.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Enable a User's IBM i (iSeries) account.
-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Describe the Permission/Authorization changes that you would like to have updated.
Please specify the username of the user that you would like disabled.
Request a fix with any incident relating to Workday.
Use this form to request admin rights for all devices in a lab.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
This request is for identifying issues with the Final Grade Submit tool.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.
Request remote desktop access to either a server or desktop on campus.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request new software in a lab or request an update to software already installed in a lab.
Request for an IBM i (iSeries) user account to be deleted.
Report issues with course information, make currents, course slotting, etc.