My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
Request for an IBM i (iSeries) user account to be deleted.
Request support with a computer located in a classroom or lab.
Enable a User's IBM i (iSeries) account.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Please specify the username of the user that you would like disabled.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Request assistance with logging into or managing accounts within IBM i (iSeries) .
Request support for any device that is located in a classroom, lab, or conference room.
Describe the Permission/Authorization changes that you would like to have updated.
Please specify the name and username of the employee that you would like disabled.
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
This is to request an Integration with SSO and another site.
Request changes to an existing service catalog item or request a new service catalog service.
Request to approve email addresses for users in Dynamics CRM.
Request that the data hosted on your server be copied to a backup location.