My Recently Visited Services

Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack

Request that the data hosted on your server be copied to a backup location.

Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.

Request help for issues with I-Plan or Grad Plan.

Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

Enable a User's iSeries account.

Request support with a computer located in a classroom or lab.

Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...

Report issues with course information, make currents, course slotting, etc.

Report any of your I-Learn Issues

Request the creation or change a shared mailbox, existing role, file share, or mailbox.

Request support for any device that is located in a classroom, lab, or conference room.

Request new integrations from Workday to different campus systems or reports regarding your employee’s information.

Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.

• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.

Request changes to the existing firewall or URL web filtering for the campus.

• Microsoft Visio Licenses
• Microsoft Project Licenses

Request support on a printing machine on-campus.

• Remote Phone • Jabber
• Soft Phone

Please complete the following form to request an additional computer monitor for your workstation.

Request for an iSeries user account to be deleted.

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

Place a request for a used computer or device (Trickle computer/device).