My Recently Visited Services

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


This request is for identifying issues with the Final Grade Submit tool.


Request access to BYU-Idaho's VPN.


Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...


Request assistance with logging into or managing accounts within IBM i (iSeries) .


Request help for Pathway Degree-Planner API Issues.


(DNS) Domain Name Services - Domain Name Requests


Use this form to request admin rights on a university owned computer.


Request support on a printing machine on-campus.


Report any of your I-Learn Issues


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Request to restore data that is backed up by the Platform Services department.


Request support for any device that is located in a classroom, lab, or conference room.


Please specify the name and username of the Feith user that you would like to be disabled.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


Request a fix with any incident relating to Workday.


This service is for IT Portfolio Managers only to request a new project initiation.


Request help for issues with I-Plan or Grad Plan.


Request support with a computer located in a classroom or lab.


Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.


Request the creation, migration, change to, or refresh of a database.