My Recently Visited Services

This is for IBM i (iSeries) Application Incidents for Student Accounts.


Request new integrations from Workday to different campus systems or reports regarding your employee’s information.


Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure


• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.


Request the creation or change a shared mailbox, existing role, or mailbox.


Request access to BYU-Idaho's VPN.


Please complete the following form to request an additional computer monitor for your workstation.


Request support on a printing machine on-campus.


Used to track CES Network Center tickets


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Please specify the username of the user that you would like disabled.


Request to build a new server.


Request support on a group network issue.


Request to approve email addresses for users in Dynamics CRM.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.


Get the required information for Additional Computer request.


Request support on BYU-Idaho wireless connection.


This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.


Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Request remote desktop access to either a server or desktop on campus.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process