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Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request to approve email addresses for users in Dynamics CRM.
Get the required information for Additional Computer request.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Request that the data hosted on your server be copied to a backup location.
Please specify the name and username of the employee that you would like disabled.
Please use this request form any additional classroom needed hardware
Request support on a group network issue.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
Request for an IBM i (iSeries) user account to be deleted.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Request changes to an existing service catalog item or request a new service catalog service.
Please specify the name and username of the feith user you would like deleted.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request remote desktop access to either a server or desktop on campus.