My Recently Visited Services
Request assistance with logging into or managing accounts within IBM i (iSeries) .
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
Request new software in a lab or request an update to software already installed in a lab.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.
Use this form to request admin rights for all devices in a lab.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Enable a User's IBM i (iSeries) account.
Request the creation or change a shared mailbox, existing role, or mailbox.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
This is to request an Integration with SSO and another site.
Request for an IBM i (iSeries) user account to be deleted.
Please specify the name and username of the employee that you would like disabled.
Please specify the name and username of the feith user you would like deleted.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Request changes to an existing service catalog item or request a new service catalog service.