My Recently Visited Services
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Request support with a computer located in a classroom or lab.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Request an SSL certificate, which are used to encrypt data.
Please use this form to request a new virtual desktop (VDI) for employees.
Request that the data hosted on your server be copied to a backup location.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
-Request a new license for software BYU-Idaho currently does not have a site license.
Provide Mac Addresses to allow devices on the Network.
Request the creation or change a shared mailbox, existing role, or mailbox.
Please complete the following form to request an additional computer monitor for your workstation.
Request support on a group network issue.
IT department employee onboarding request for full-time or student employees.