My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request an SSL certificate, which are used to encrypt data.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Get the required information for Additional Computer request.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Place a request for a used computer or device (Trickle computer/device).
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request changes to the existing firewall or URL web filtering for the campus.
Request a fix with any incident relating to Workday.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
Report issues with course information, make currents, course slotting, etc.
Request to restore data that is backed up by the Platform Services department.
IT department employee onboarding request for full-time or student employees.
This service is for IT Portfolio Managers only to request a new project initiation.
Please use this form to request a new virtual desktop (VDI) for employees.