My Recently Visited Services
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Request assistance with logging into or managing accounts within IBM i (iSeries) .
Please specify the username of the user that you would like disabled.
-Request a new license for software BYU-Idaho currently does not have a site license.
Request an SSL certificate, which are used to encrypt data.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request changes to the existing firewall or URL web filtering for the campus.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Place a request for a used computer or device (Trickle computer/device).
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Describe the Permission/Authorization changes that you would like to have updated.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Request for an IBM i (iSeries) user account to be deleted.
• Microsoft Visio Licenses
• Microsoft Project Licenses