My Recently Visited Services

Request the creation or change a shared mailbox, existing role, or mailbox.


Please specify the name and username of the employee that you would like disabled.


Request items related to messaging services.


Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.


Request for an IBM i (iSeries) user account to be deleted.


Please specify the username of the user that you would like disabled.


Enable a User's IBM i (iSeries) account.


Describe the Permission/Authorization changes that you would like to have updated.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Please specify the name and username of the feith user you would like deleted.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.


Request support on a printing machine on-campus.


Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...


Provide Mac Addresses to allow devices on the Network.


Request access to BYU-Idaho's VPN.


IT department employee onboarding request for full-time or student employees.


Request help for issues with I-Plan or Grad Plan.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Please use this form to request a new virtual desktop (VDI) for employees.


Request a new file share to be added to a role.


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Security review request for new cloud services.