My Recently Visited Services
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
This service is for IT Portfolio Managers only to request a new project initiation.
Get the required information for Additional Computer request.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request an SSL certificate, which are used to encrypt data.
IT department employee onboarding request for full-time or student employees.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
-Request a new license for software BYU-Idaho currently does not have a site license.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
This is to request an Integration with SSO and another site.
Request remote desktop access to either a server or desktop on campus.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Report issues with course information, make currents, course slotting, etc.
Request support with a computer located in a classroom or lab.
Request changes to an existing service catalog item or request a new service catalog service.