My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request an SSL certificate, which are used to encrypt data.
Please use this form to request a new virtual desktop (VDI) for employees.
Request that the data hosted on your server be copied to a backup location.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
-Request a new license for software BYU-Idaho currently does not have a site license.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Provide Mac Addresses to allow devices on the Network.
Request the creation or change a shared mailbox, existing role, or mailbox.
Please complete the following form to request an additional computer monitor for your workstation.
Request support on a group network issue.
IT department employee onboarding request for full-time or student employees.
Please use this request form any additional classroom needed hardware
• Microsoft Visio Licenses
• Microsoft Project Licenses
Please specify the name and username of the feith user you would like deleted.
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
Request changes to an existing service catalog item or request a new service catalog service.
Request remote desktop access to either a server or desktop on campus.