My Recently Visited Services
Request changes to the existing firewall or URL web filtering for the campus.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request an SSL certificate, which are used to encrypt data.
This service is used to submit feedback or report issues regarding AI applications built for support, such as the BSC Agent application.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request support for any device that is located in a classroom, lab, or conference room.
Request support on a group network issue.
Please complete the following form to request an additional computer monitor for your workstation.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Describe the Permission/Authorization changes that you would like to have updated.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...