My Recently Visited Services

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

Request to build a new server.

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...

Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.

Request changes to the existing firewall or URL web filtering for the campus.

Request support on a printing machine on-campus.

Request the creation or change a shared mailbox, existing role, file share, or mailbox.

Request help for issues with I-Plan or Grad Plan.

Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network

Request support for any device that is located in a classroom, lab, or conference room.

Place a request for a used computer or device (Trickle computer/device).

Please specify the name and username of the employee that you would like disabled.

Request changes to an existing service catalog item or request a new service catalog service.

Request a new file share to be added to a role.

Please use this form to request a new virtual desktop (VDI) for employees.

Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure

Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.

Request training for TeamDynamix at or any desired changes you would like to make to TeamDynamix or Other Applications.

Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.

• Remote Phone • Jabber
• Soft Phone

Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.

Get the required information for Additional Computer request.

Request support on a group network issue.

-Request a new license for software BYU-Idaho currently does not have a site license.