My Recently Visited Services
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
IT department employee onboarding request for full-time or student employees.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.
Please use this request form any additional classroom needed hardware
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Request changes to an existing service catalog item or request a new service catalog service.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Provide Mac Addresses to allow devices on the Network.
Request support for any device that is located in a classroom, lab, or conference room.
Please specify the username of the user that you would like disabled.
Request support with a computer located in a classroom or lab.