My Recently Visited Services

Request help for Pathway Degree-Planner API Issues.


Request a new VDI service, machine pool, or software.


This is to request a computer system set up for a new full time employee at BYU-Idaho.


Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.


Enable a User's IBM i (iSeries) account.


Please use this form to request a new virtual desktop (VDI) for employees.


-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.


Please specify the name and username of the employee that you would like disabled.


Request the creation or change a shared mailbox, existing role, or mailbox.


Report any of your I-Learn Issues


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Please complete the following form to request an additional computer monitor for your workstation.


Request new integrations from Workday to different campus systems or reports regarding your employee’s information.


Request that the data hosted on your server be copied to a backup location.


Request for an IBM i (iSeries) user account to be deleted.


Request an SSL certificate, which are used to encrypt data.


Used to track CES Network Center tickets


Request help for issues with I-Plan or Grad Plan.


Request support with a computer located in a classroom or lab.


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Describe the Permission/Authorization changes that you would like to have updated.


Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.