My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request to approve email addresses for users in Dynamics CRM.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request support for any device that is located in a classroom, lab, or conference room.
Request help for Pathway Degree-Planner API Issues.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Please use this request form any additional classroom needed hardware
Request that the data hosted on your server be copied to a backup location.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please specify the name and username of the employee that you would like disabled.
Request support with a computer located in a classroom or lab.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Describe the Permission/Authorization changes that you would like to have updated.
Request the creation or change a shared mailbox, existing role, or mailbox.