My Recently Visited Services
Request a fix with any incident relating to Workday.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request remote desktop access to either a server or desktop on campus.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network
This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
• Microsoft Visio Licenses
• Microsoft Project Licenses
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please specify the name and username of the employee that you would like disabled.
Request the creation or change a shared mailbox, existing role, or mailbox.
Request support on a group network issue.
Request changes to the existing firewall or URL web filtering for the campus.
Please complete the following form to request an additional computer monitor for your workstation.
Enable a User's IBM i (iSeries) account.
Please specify the username of the user that you would like disabled.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Please use this request form any additional classroom needed hardware