My Recently Visited Services

• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.


This service is used to submit feedback or report issues regarding AI applications built for support, such as the BSC Agent application.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


-Request a new license for software BYU-Idaho currently does not have a site license.


Security review request for new cloud services.


Request changes to the existing firewall or URL web filtering for the campus.


Request support with a computer located in a classroom or lab.


Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure


Request help for issues with I-Plan or Grad Plan.


Request support for any device that is located in a classroom, lab, or conference room.


Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.


Report any of your I-Learn Issues


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


This is for Auxiliary Services IT


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Request the creation or change a shared mailbox, existing role, or mailbox.


I-Plan design change/update request form.


Describe the Permission/Authorization changes that you would like to have updated.


Request help for Pathway Degree-Planner API Issues.


This request is for identifying issues with the Final Grade Submit tool.


Enable a User's IBM i (iSeries) account.