My Recently Visited Services

Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


Request a fix with any incident relating to Workday.


Request the creation or change a shared mailbox, existing role, file share, or mailbox.


Please specify the username of the user that you would like disabled.


Request items related to messaging services such as Zoom and email.


Request support for a web system.


Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.


All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.


Request help for issues with I-Plan or Grad Plan.


Request support for any device that is located in a classroom, lab, or conference room.


Request to restore data that is backed up by the Platform Services department.


Request that the data hosted on your server be copied to a backup location.


-Request a new license for software BYU-Idaho currently does not have a site license.


Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.


Security review request for new cloud services.


Request support on BYU-Idaho wireless connection.


Request remote desktop access to either a server or desktop on campus.


This is for iSeries Application Incidents for Student Accounts.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Report any of your I-Learn Issues


Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack