My Recently Visited Services
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
Request help for Pathway Degree-Planner API Issues.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request a fix with any incident relating to Workday.
Report issues with course information, make currents, course slotting, etc.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request for an IBM i (iSeries) user account to be deleted.
Please specify the name and username of the employee that you would like disabled.
Describe the Permission/Authorization changes that you would like to have updated.
Enable a User's IBM i (iSeries) account.
-Request a new license for software BYU-Idaho currently does not have a site license.
IT department employee onboarding request for full-time or student employees.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Please specify the username of the user that you would like disabled.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Request to restore data that is backed up by the Platform Services department.
Request support for any device that is located in a classroom, lab, or conference room.
Use this form to request admin rights for all devices in a lab.