My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
-Request a new license for software BYU-Idaho currently does not have a site license.
Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Please use this form to request a new virtual desktop (VDI) for employees.
Place a request for a used computer or device (Trickle computer/device).
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request the creation or change a shared mailbox, existing role, or mailbox.
This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.
Get the required information for Additional Computer request.
Please complete the following form to request an additional computer monitor for your workstation.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Request help for Pathway Degree-Planner API Issues.
Request an SSL certificate, which are used to encrypt data.