My Recently Visited Services

Please specify the name and username of the feith user you would like deleted.

Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.

Request support for a web system.

This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.

Request help for Pathway Degree-Planner API Issues.

IBM i (iSeries) Application Requests

Request items related to messaging services.

Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.

Request a new VDI service, machine pool, or software.

I-Plan design change/update request form.

Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure

Provide Mac Addresses to allow devices on the Network.

Request changes to the existing firewall or URL web filtering for the campus.

Please use this request form any additional classroom needed hardware

-Request a new license for software BYU-Idaho currently does not have a site license.

Request the creation, migration, change to, or refresh of a database.

Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...

This is for IBM i (iSeries) Application Incidents for Student Accounts.

Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network

Security review request for new cloud services.

Request a map or other type of GIS development.

Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.

Request that the data hosted on your server be copied to a backup location.

Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.