My Recently Visited Services
Describe the Permission/Authorization changes that you would like to have updated.
Please specify the name and username of the feith user you would like deleted.
Please use this request form any additional classroom needed hardware
Request an SSL certificate, which are used to encrypt data.
Place a request for a used computer or device (Trickle computer/device).
Request to restore data that is backed up by the Platform Services department.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Request support for any device that is located in a classroom, lab, or conference room.
Request remote desktop access to either a server or desktop on campus.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Please specify the name and username of the employee that you would like disabled.
Please use this form to request a new virtual desktop (VDI) for employees.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.