My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure
Request changes to an existing service catalog item or request a new service catalog service.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Request help for Pathway Degree-Planner API Issues.
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
Request to approve email addresses for users in Dynamics CRM.
This is to request an Integration with SSO and another site.
Request support for any device that is located in a classroom, lab, or conference room.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Report issues with course information, make currents, course slotting, etc.
Request the creation or change a shared mailbox, existing role, or mailbox.
-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.
Describe the Permission/Authorization changes that you would like to have updated.
Request assistance with logging into or managing accounts within IBM i (iSeries) .