My Recently Visited Services
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
Get the required information for Additional Computer request.
Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.
Request support with a computer located in a classroom or lab.
Please specify the name and username of the employee that you would like disabled.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Request a fix with any incident relating to Workday.
Request the creation or change a shared mailbox, existing role, or mailbox.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Enable a User's IBM i (iSeries) account.
Request changes to the existing firewall or URL web filtering for the campus.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
Request that the data hosted on your server be copied to a backup location.