My Recently Visited Services
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
-Request a new license for software BYU-Idaho currently does not have a site license.
Request that the data hosted on your server be copied to a backup location.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request the creation or change a shared mailbox, existing role, or mailbox.
Request a fix with any incident relating to Workday.
Request an SSL certificate, which are used to encrypt data.
Get the required information for Additional Computer request.
Request new software in a lab or request an update to software already installed in a lab.
Request support on a group network issue.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process