My Recently Visited Services

-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


Describe the Permission/Authorization changes that you would like to have updated.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


Request changes to the existing firewall or URL web filtering for the campus.


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Request support with a computer located in a classroom or lab.


Please specify the username of the user that you would like disabled.


Request remote desktop access to either a server or desktop on campus.


Request help for issues with I-Plan or Grad Plan.


Request more space on your network drive.


• Microsoft Visio Licenses
• Microsoft Project Licenses


Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.


Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


Request items related to messaging services.


Request an SSL certificate, which are used to encrypt data.


Request new integrations from Workday to different campus systems or reports regarding your employee’s information.


Security review request for new cloud services.


Request the creation or change a shared mailbox, existing role, file share, or mailbox.


All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.


Request access to BYU-Idaho's VPN.


Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...


Request a new file share to be added to a role.