My Recently Visited Services

Request support on a printing machine on-campus.

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.

Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network

Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.

Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.

• Microsoft Visio Licenses
• Microsoft Project Licenses

Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack

Request to restore data that is backed up by the Platform Services department.

Request help for issues with I-Plan or Grad Plan.

Please specify the name and username of the feith user you would like deleted.

Request the creation, migration, change to, or refresh of a database.

Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure

Please specify the username of the user that you would like disabled.

Request new integrations from Workday to different campus systems or reports regarding your employee’s information.

Request a new feature or change to your Feith service.

Security review request for new cloud services.

Request new software in a lab or request an update to software already installed in a lab.

Request changes to an existing service catalog item or request a new service catalog service.

Request a new file share to be added to a role.

Request support on a group network issue.

Request access to BYU-Idaho's VPN.

-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process

Request the creation or change a shared mailbox, existing role, or mailbox.

Please complete the following form to request an additional computer monitor for your workstation.

This is to request an Integration with SSO and another site.