My Recently Visited Services
Request the creation or change a shared mailbox, existing role, or mailbox.
Request to restore data that is backed up by the Platform Services department.
Request support on a group network issue.
Request support for any device that is located in a classroom, lab, or conference room.
Enable a User's IBM i (iSeries) account.
Request that the data hosted on your server be copied to a backup location.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
IT department employee onboarding request for full-time or student employees.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Request help for Pathway Degree-Planner API Issues.
Get the required information for Additional Computer request.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request support with a computer located in a classroom or lab.