My Recently Visited Services
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Request support with a computer located in a classroom or lab.
Request support on a group network issue.
Request changes to the existing firewall or URL web filtering for the campus.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Get the required information for Additional Computer request.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
Request an SSL certificate, which are used to encrypt data.
Please use this request form any additional classroom needed hardware
• Microsoft Visio Licenses
• Microsoft Project Licenses