My Recently Visited Services

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


Please use this form to request a new virtual desktop (VDI) for employees.


Request help for issues with I-Plan or Grad Plan.


Request access to BYU-Idaho's VPN.


Report any of your I-Learn Issues


Request support on a printing machine on-campus.


Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


• Microsoft Visio Licenses
• Microsoft Project Licenses


Please specify the name and username of the Feith user that you would like to be disabled.


Request the creation or change a shared mailbox, existing role, file share, or mailbox.


Request for a two-month Microsoft 365 Copilot license! Explore innovative features, boost productivity, and share your feedback. Licenses are reassigned monthly to ensure broad access. Fill out the form to get started!


Request for various IT infrastructure items such as
Load Balancer
Server Infrastructure
Wiring Infrastructure


Request support for any device that is located in a classroom, lab, or conference room.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Request a new file share to be added to a role.


Please complete the following form to request an additional computer monitor for your workstation.


This service is for IT Portfolio Managers only to request a new project initiation.


This request is for identifying issues with the Final Grade Submit tool.


This is to request an Integration with SSO and another site.


Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.


Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.