My Recently Visited Services
Please use this request form any additional classroom needed hardware
Request to restore data that is backed up by the Platform Services department.
Request an SSL certificate, which are used to encrypt data.
• Microsoft Visio Licenses
• Microsoft Project Licenses
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Request support with a computer located in a classroom or lab.
Enable a User's IBM i (iSeries) account.
Use this form to request admin rights for all devices in a lab.
All Internet sites are blocked be default unless you use the Proxy server and have the website whitelisted on the proxy.
Get the required information for Additional Computer request.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.
This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.
IT department employee onboarding request for full-time or student employees.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request to approve email addresses for users in Dynamics CRM.