My Recently Visited Services
Request to restore data that is backed up by the Platform Services department.
Use this form to request admin rights for all devices in a lab.
Please specify the name and username of the employee that you would like disabled.
Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request to approve email addresses for users in Dynamics CRM.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request support for any device that is located in a classroom, lab, or conference room.
Request help for Pathway Degree-Planner API Issues.
This is for IBM i (iSeries) Application Incidents for Student Accounts.
Please use this request form any additional classroom needed hardware
Request that the data hosted on your server be copied to a backup location.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support with a computer located in a classroom or lab.