My Recently Visited Services
Describe the Permission/Authorization changes that you would like to have updated.
Use this form to request admin rights for all devices in a lab.
Request changes to an existing service catalog item or request a new service catalog service.
Provide Mac Addresses to allow devices on the Network.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request an SSL certificate, which are used to encrypt data.
-Request a new license for software BYU-Idaho currently does not have a site license.
Request a fix with any incident relating to Workday.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8:00AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Please contact Pathway Support for assistance.
Request remote desktop access to either a server or desktop on campus.
Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.
Request installation of DSN (Digital Signage Network) display on campus. Was CVN Campus Video Network
This service is used to submit feedback, report issues, or request product enhancements regarding AI applications custom built by the IT department.
Request changes to a server, including changing the name, refreshing, or adding more disk space, CPU, or memory.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
• Microsoft Visio Licenses
• Microsoft Project Licenses
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Please specify the name and username of the employee that you would like disabled.
Request the creation or change a shared mailbox, existing role, or mailbox.
Request support on a group network issue.