My Recently Visited Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Request new software in a lab or request an update to software already installed in a lab.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
This request is for identifying issues with the Final Grade Submit tool.
Please specify the name and username of the feith user you would like deleted.
Request changes to the existing firewall or URL web filtering for the campus.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.
Request support with a computer located in a classroom or lab.
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.