My Recently Visited Services

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


(DNS) Domain Name Services - Domain Name Requests


This is to request an Integration with SSO and another site.


Request changes to an existing service catalog item or request a new service catalog service.


Security review request for new cloud services.


Request help for issues with I-Plan or Grad Plan.


Get the required information for Additional Computer request.


Enable a User's IBM i (iSeries) account.


Request items related to messaging services.


Report any of your I-Learn Issues


Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


Request an SSL certificate, which are used to encrypt data.


Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.


-This form is for church leaders to report issues to BYUI IT department such as internet connectivity, printer, or classroom issues.


Request that the data hosted on your server be copied to a backup location.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Request the creation or change a shared mailbox, existing role, file share, or mailbox.


-Request a new license for software BYU-Idaho currently does not have a site license.


Provide Mac Addresses to allow devices on the Network.


Request access to BYU-Idaho's VPN.


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack