My Recently Visited Services

Request an SSL certificate, which are used to encrypt data.


Please specify the name and username of the Feith user that you would like to be disabled.


Request help for issues with I-Plan or Grad Plan.


Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.


• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.


Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.


Request to approve email addresses for users in Dynamics CRM.


This is for Auxiliary Services IT


Please specify the name and username of the employee that you would like disabled.


Request that the data hosted on your server be copied to a backup location.


Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.


Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.


Please specify the username of the user that you would like disabled.


Request support on BYU-Idaho wireless connection.


-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process


Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack


Use this form to request admin rights for all devices in a lab.


Based on your yes/no answer to various questions, additional dropdown questions will appear below.


Security review request for new cloud services.


Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.


Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...


Request changes to the existing firewall or URL web filtering for the campus.


Please use this form to request a new virtual desktop (VDI) for employees.


Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.


Request support on a group network issue.