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Check out this service I found in the OneStop Help Portal service catalog.<br /><br /><a href="https://td.byui.edu/TDClient/87/Portal/Requests/ServiceDet?ID=918">https://td.byui.edu/TDClient/87/Portal/Requests/ServiceDet?ID=918</a><br /><br />Failed Payment Request<br /><br />Use this form to request the e-check option return or a fee or hold be removed from your account after a failed payment.