Downloading Backed up Files from OneDrive

Issue

  • Restoring and downloading backed up files

Environment

  • Microsoft OneDrive

Resolution for Tier 1

  1. Go to your BYUI email 
  2. Click the waffle on the top left to open the Apps menu.

          

  1. Select "OneDrive".

          

  1. If your folders are there, right-click to download them.
  2. If they aren't, check the recycle bin in OneDrive to see recently deleted files and restore them.

           

Escalation

N/A

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Details

Article ID: 8638
Created
Mon 5/17/21 4:09 PM
Modified
Fri 7/8/22 9:44 AM

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