Downloading Backed up Files from OneDrive

Issue

  • Restoring and downloading backed up files

Environment

  • Microsoft OneDrive

Resolution for Tier 1

  1. Go to your BYUI email 
  2. Click the waffle on the top left to open the Apps menu.
  3. Select "OneDrive."
  4. If your folders are there, right-click to download them. If you want to download an individual file, open the file then click File -> Create a Copy -> Download a Copy.
  5. If they aren't, check the recycle bin in OneDrive to see recently deleted files and restore them

 

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