I Need a Bypass Code for DUO Mobile

What is a Bypass Code for DUO Mobile?

A bypass code is an authentication method reserved for people who cannot used DUO Mobile in other traditional ways. i.e  DUO Push Notification, a text message, phone call, etc.  It is a 9-digit-code that can be used to help be able to change Duo settings or get into your BYU-Idaho account. 

 

How Do I Get a Bypass Code?

In order to get a a bypass code you will need to talk to a member of the IT Service Desk. They will assess your situation and determine if you qualify for a Bypass code.

Depending on you circumstances, the bypass code you receive may have a limited amount of uses or only be used once. The IT Service Desk employee will help inform you about these conditions when you receive a Bypass code. 

You may also be asked to verify you identity before the IT Service Desk employee can give you a bypass code. This is to ensure the safety of you account and stop any identity theft.

 

 


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Details

Article ID: 12923
Created
Tue 5/30/23 12:14 PM
Modified
Tue 5/30/23 12:43 PM