Because your BYU-Idaho account allows you access to several different programs and softwares, it may take some time for your password to update throughout the entire system. This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first.
To learn more about passwords, visit the article Username & Password FAQs.
If you have previously synced your BYU-Idaho password to your Mac iOS keychain, you may receive continual popups that an application or file requires an updated keychain password. The following steps will help you update your keychain password:
1. Open the Launchpad.
2. Search for and open Keychain Access.
3. Open Preferences.
4. Click Reset My Default Keychains.
5. Enter your updated password, and click OK.
6. Click OK.
Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour and University Recognized holidays)