1. Once you have Microsoft Teams open, click on the three dots on the left side of the screen.
2. Then click on the Calls icon in the pop-up menu.
3. Click on the Don't forward menu in the bottom-left of the screen.
4. Select the Forward to voicemail option.
| Remember to pin the calls app if it is one the you use often. You can do this by right-clicking on the icon and selecting Pin. |
How to record a custom greeting
You can record your own custom greeting for your voicemail by doing the following:
1. Open the call forwarding drop down menu
2. Click on the More Settings option
3. Click on Configure voicemail
4. Click Record a greeting
This will open a Teams window that will allow you to record your own personal greeting. Just follow the on-screen instructions.
| You can also change other settings like answering rules, language, text-to-speech greetings, and out of office greetings by navigating these menus. |
Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour and University Recognized holidays)