Links Refreshing
My canvas has been acting weird lately. My Canvas is constantly refreshing itself, and when I click on a link from Canvas, it's constantly refreshing it and taking me back to my Canvas tab and I have to click on the tab of the link to go back to it about every two minutes. I cleared my cache but that still doesn't seem to help, it's making it really hard to do homework.
Answer (1)
I'm sorry that you've been having so much trouble with Canvas, Lydia! The first thing I would check is that when you clear your cache and cookies you change the time range to "all time". If you need steps on how to do that, you can follow the steps in this Help Guide: https://td.byui.edu/TDClient/79/ITHelpCenter/KB/ArticleDet?ID=6288
If you do that and it's still having issues, try using another browser that you don't often use (or download a new browser) just to see if it is having similar issues. Let me know if either of those things help with your issue!