Issue
- Installing OneDrive on Windows
Environment
Resolution for Tier 1
Click here to see the KB on downloading OneDrive on a Mac.
1. Click on the Search Icon and search for OneDrive. Click on the app and then click "Open".
- If the requester doesn't have OneDrive on their computer, they will first need to install it. OneDrive is included in Office 365, so walk the requester though how to install Office using the instructions found in this KB.
2. Enter your school email.
3. You will be taken to this page to put in your BYU-Idaho credentials.
4. There is also an option for BYU-Pathway students to enter their credentials.
5. A OneDrive folder will be created.
What you can do with OneDrive
You can add or drag items into your OneDrive folder.
Sharing files can be made easier with OneDrive.
Characteristics
What the symbols on the files will mean.
A mobile app is optional.
To see how to backup files view this KB.
Escalation
N/A