Issue
- Installing OneDrive on Mac
Environment
- Microsoft OneDrive
- Web Browser
Resolution for Tier 1
1. Search "OneDrive" in a web browser
2. Choose the 2nd option on the search results page or https://onedrive.live.com/about/en-us/signin/
3. Sign-in with your BYU-I username@byui.edu email
4. Enter BYU-I credentials.
5. You should then be able to see your OneDrive with everything that is in it
6. Click the option "Get the OneDrive apps" on the bottom right on the browser window.
7. Click the "Download" button
8. Double-click on the OneDrive.pkg
9. Click through the prompts and put in your computers password when prompted.
10. Open up OneDrive and sign in
Escalation
N/A