Note: These steps apply to both the Web and New versions of Outlook (not Classic).
1. Log into Outlook with the account that has access to the shared email.
2. Right click on your email address (or "Folders" if you don't see your email in the side bar) and then select "Add shared folder or mailbox."
3. In the popup, enter the shared email.
4. Click "Continue"
5. You will now be able to view both your personal byui email and the shared email in the left hand menu
In the Outlook app, you may need to expand the "Shared with me" section to see the email you just added.
If you are on the Outlook website, the shared email will be below "Search Folders".
6. If you do not have access to the email, the email will show up in your side menu, but then show the below error when it is clicked on. You will need to talk to your supervisor about getting access.
NOTE: New Outlook has a confusing "Add account" menu option that is not applicable to shared mailboxes.
