If you receive a message that your Microsoft product is being deactivated, please follow the steps below:
1. Click on "Reactivate"
2. Select "Sign in with an account that has a Microsoft 365 license".
3. Type in your BYUI email address.
If the Issue persists, please contact the IT Service Desk using the information below.
Contact Us
If you have questions, please call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)