If you are experiencing issues with Canvas that your professor is unable to help with or if you have a course from a previous semester that is still showing in your dashboard for more than a week into the next semester, please use the following steps to submit a ticket for the issue.
1. Go to the course where you are experiencing the issue
2. Go to the 'Course Help' tab
3. Go to the I-Learn Help Request>Submit Request
OR
4. The tool will automatically use the course you chose when you started these steps. If applicable, select the assignment. Describe the issue in the description box, and then attach screenshots of the error
Contact Us
If you have questions, please call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)