1. Service Catalog
  2. General Help Request Form

General Help Request Form

Need help with a more specific question? Submit a request here.
A short description to explain the nature of a ticket.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
FAFSA Consolidate-KB
FAFSA Application:
See the application section on the FAFSA Triage: https://td.byui.edu/TDClient/75/Portal/KB/Artic...

FAFSA Amount Questions:
Pell Grant Award Amounts: https://td.byui.edu/TDClient/75/Portal/KB/Artic...
FAFSA Triage: https://td.byui.edu/TDClient/75/Portal/KB/Artic...

FAFSA Award Status:
BYU-Idaho School Code: 001625
FAFSA Award Status: https://td.byui.edu/TDClient/75/Portal/KB/Artic...

FAFSA Credit Requirement:
Credit Requirement: https://td.byui.edu/TDClient/75/Portal/KB/Artic...

FAFSA Marital Status Change:
Marital Status Change: https://td.byui.edu/TDClient/75/Portal/KB/Artic...
Is this a PathwayOnlineStudent?
Under the "Appointment-Scheduling" tag. Gives directions for how to proceed if a student is pathway online or not.
Is this a PathwayOnlineStudent?
Appointment-Scheduling-KB PathwayOnline Student
We do NOT make appointments for Pathway Online Students. Check the Acct/Dept to see if it says PathwayOnlineStudent and refer them to the PW Advising Form on pathway.org
See PW Advising Form: https://td.byui.edu/TDClient/75/Portal/KB/Artic...
If it has been more than 3 business days since they have filled out the form, refer them to chat with Pathway Support: https://www.byupathway.org/help
Which type of question does the PathwayConnect Student have?
Which type of question does the PathwayConnect Student have?
Which type of question does the PathwayConnect Student have?
Did the student fill out the Override Form in the BYUI website?
Did the student fill out the Override Form in the BYUI website?
Override Form
When 'no' is selected, the Override form will be emailed to the student automatically within five minutes.
Outside Form Requests (NOT for Taxes) - KB
Students may occasionally need an office on campus to fill out a form for them.

For example, the Accounting Services Office fills out forms for Housing-Government Subsidized Form and Outside (Non-BYU-I Scholarships) requests.
The Financial Aid Office fills out forms for Loan Deferment and Financial Aid Need Analysis requests.
The SRR Office fills out forms for Canadian Loans and Canadian Financial Aid requests.

For information on these forms and others, see https://td.byui.edu/TDClient/75/Portal/KB/Artic...
Positive Instructor Feedback KB
KB: https://td.byui.edu/TDClient/75/Portal/KB/Artic...
Course Authorization
An email will be sent within 5 minutes after this form is submitted.

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