Textbook FAQ

Fall Semester 2020

Student Express will be held in the Manwaring Center room 176A. You can reserve parking passes and I-cards along with your textbook and class required items reservation.
Pick up times for items that have been reserved are:
Sept. 10           8:00am – 5:00pm
Sept. 11           8:00am – 6:00pm
Sept. 12           9:00am – 5:00pm
Sept. 14           8:00am – 6:00pm
Sept. 15           8:00am – 6:00pm

Fall 2020

Where on the website do I go to order my textbooks and have them shipped?
  • Go to byuistore.com
  • Hover over the "Textbooks" tab
  • Select "Order Books"
  • You can either order your books from the automatic list, or search them manually.
  • Add the books needed to your cart and proceed to checkout. 
What is the benefit of using digital textbooks?
  • Due to Covid issues, a great deal of courses are still online/remote/hybrid so the University Store offers digital options for your course material.
    • It’s the quickest and safest way to ensure course materials are available on the first day of class.
    • Digital books cannot be contaminated by COVID-19.
    • Digital books do not need to be returned or shipped back at the end of the semester.
    • With physical textbooks, there is a chance your materials will not arrive by the first day of class.
  • All materials will be updated on the student Book List as well as the Text Express website.
  • If students are enrolled in a course with Auto Access content, those textbooks will already be digitally available in I-Learn.
  • All regular e-books can be found here.
After purchasing an e-book, how do I access its content? 
  • If it's a digital book, you will have received an email with the link to the site where the book is available and a redemption code. If you cannot find this email, log into your account on byuistore.com, go to order tracking at the bottom of the page, and you can find the information there as well. 
  • If it's an access code to content, the code will be emailed to you. 
  • If you cannot find your codes or links after trying these options, please call in at 208-496-1411 and we'll be happy to get you to someone who can re-send you this information. 
How do I find my Redemption code?
1. Go to byuistore.com
2. Log-In to your byuistore.com account
3. Scroll down to 'Order Tracking' 
4. Under 'Order History' you will see the name of the e-Book and the Redemption Code for it.
When and where do I return my textbook rentals or sell my books back to the University?
  • Textbooks returns and textbook buyback for the Fall 2020 semester will take place at the end of this semester. For more information and specific hours and dates see University Store Buyback Information
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Article ID: 6206
Thu 3/19/20 4:32 PM
Mon 10/12/20 12:01 PM