Textbooks FAQ

      
  • To see what books are needed for your courses, see Book List.
  • To reserve the textbooks you need, start a textbook reservation at Text Express website.
  • For the latest information on textbooks, please see the textbook information on the University Store website. 

Summer/Fall Semester 2024

When can I pick up items that have been reserved?
  • Student Express will be held in the Manwaring Center room 176A. You can pick up reserved parking passes, I-cards, textbooks and class-required items.
  • Pick up dates
Where on the website do I go to order my textbooks and have them shipped?
  • Hover over the "Textbooks" tab
  • Select "Buy Books"
  • You can order your books by clicking "Search Manually" using your course list.
  • Add the books needed to your cart and proceed to checkout.
Where do I pick up my textbooks if I chose in-store pickup?
  • During reservation pickup (see dates above) you can pick up items at student express (MC 176A). After reservation pickup ends location is register 6 in the University Store.
  • Be sure to pick up your books within 3 business days. (If books are not picked up in this time, they will be returned to inventory and your student account will be refunded minus a $5 restocking fee.)
  • If you cannot pick up your order within 3 business days, please reserve your books for pickup at Student Express at the beginning of the semester.
Can I still pick up my reservation if I am not with my I-Card/I-number?
  • Yes you can if you signed up to receive a text message while making reservations. A text will be sent out with a QR Code that can be scanned during pickup. 
Can someone else return my rented books for me?
  • Yes, but they will need your I-number.
Can I remove an item from my list of reserved books on text express?
  • You can’t remove things from the reserve list, but you can return them in the same area where you picked them up. You will come pick up your bag, find the items you want to return, and go straight to the returns cashier all in one place. See Student Express for more questions. 
Can I keep a rented textbook if I am retaking a class?
  • If you would like to keep a rental textbook for an additional semester, please contact the University Store at 208-496-3400 and ask for their Web department to let them know. You will be billed an additional rental fee for the second semester but by calling, you will avoid being charged the full price of purchasing the textbook instead.
How do I buy an Online book (AutoAccess)?
  • Your student account will be charged automatically for an online textbook or auto access course materials during the first week of the semester or block and charges can only be paid online. All Auto Access materials can be refunded up until the drop deadline, which is the last day to drop without receiving a "W" on your student transcript. The refund should show with a business day of dropping the course. 
  • For more information see Auto Access. 
What is the benefit of using digital textbooks (e-books and Auto Access)?
  • It’s the quickest and safest way to ensure course materials are available on the first day of class.
  • Digital books do not need to be returned or shipped back at the end of the semester.
  • With physical textbooks, there is a chance your materials will not arrive by the first day of class.
  • All materials will be updated on the student Book List as well as the Text Express website.
  • If students are enrolled in a course with Auto Access content, those textbooks will already be digitally available in I-Learn.
  • All regular e-books can be found here.
After purchasing an e-book, how do I access its content? 
  • If it's a digital book, you will have received an email with the link to the site where the book is available and a redemption code
  • If it's an access code to content, the code will be emailed to you. 
  • If you cannot find your codes or links after trying these options, please Contact Us.
How do I find my Redemption code?
  • The code will be sent to your BYUI email within 15 minutes of purchase, if you don't see it there make sure to check your Junk or Spam folders.
How can I opt out of an online textbook?
What do I do if I need to return textbook rentals?
Can I sell back a book I purchased from the University Store?
I forgot to turn in my rented books and now there's a charge on my account. What happens now?
  • You now own the books and are responsible to pay the charge on your account. You are free to do what you want with the books. 

How do I buy a book that I rented on the same semester?

  • You can purchase a book you rented, you just need to return rental book back and then you can purchase book at used price. If you don't return the book, you will be charged an additional $5.00 plus the used book price.

What is a special order?

  • A non-refundable order placed for a student when an item is out of stock. It ensures students receive the next available copy and doesn't have additional fees. Students will be notified by phone or email when the order arrives. There is a 10 day pick-up period before a $20 fee is charged to the student's account.
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