• I-Plan/Grad Plan Requests & Issues
• Office 365
• Workday

Services (11)

Office 365

Request support for Office 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...

Curriculum Issue (found in I-Plan)

Report issues with course information, make currents, course slotting, etc.

I-Plan Improvements

I-Plan design change/update request form.

I-Plan/Grad Plan Issues

Request help for issues with I-Plan or Grad Plan.

Pathway Degree-Planner API Issue

Request help for Pathway Degree-Planner API Issues.

SIS - Student Information System Issues or Request

This is to request and remove access to the My BYUI Admin tab. Any Jenzabar or CX issues or requests should be entered with this form.

TeamDynamix Change/Training or Other Applications

Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.

Workday (Level 2) - Break / Fix

Request a fix with any incident relating to Workday.

Workday (Level 2) - New Request

Request new integrations from Workday to different campus systems or reports regarding your employee’s information.

Workday Financial Report Request

To request a new report for Workday Financial.

IT Help

Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-1411. Otherwise, feel free to request help through this form.