Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Report issues with course information, make currents, course slotting, etc.
I-Plan design change/update request form.
Request help for issues with I-Plan or Grad Plan.
Request help for Pathway Degree-Planner API Issues.
This is used to make requests and report issues for the SIS. This includes Jenzabar CX and Jenzabar JICS and student.byui.edu.
Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request a fix with any incident relating to Workday.
Request new integrations from Workday to different campus systems or reports regarding your employee’s information.
To request a new report for Workday Financial.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.