Request items related to messaging services such as Zoom and email.
Use this form to request mass communication for IT related matters. This can be used for internal (IT only) or external communication.
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
• Remote Phone • Jabber
• Soft Phone
Request support for a web system.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.