Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM-8 PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
• Microsoft Visio Licenses
• Microsoft Project Licenses
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Please complete the following form to request an additional computer monitor for your workstation.
Get the required information for Additional Computer request.
Please use this request form any additional classroom needed hardware
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
Request items related to messaging services such as Zoom and email.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request new software in a lab or request an update to software already installed in a lab.