Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Request the creation or change a shared mailbox, existing role, file share, or mailbox.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for any device that is located in a classroom, lab, or conference room.
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
-Request a new license for software BYU-Idaho currently does not have a site license.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Use this form to request a TD external iPaaS connector flow. This form must be completed before approval can be given to proceed with the development, testing, and implementation of an external iPaaS flow using TD's iPaaS system.
Please use this form to request a new virtual desktop (VDI) for employees.
IT department employee onboarding request for full-time or student employees.
Enable a User's IBM i (iSeries) account.
Get the required information for Additional Computer request.
Request support with a computer located in a classroom or lab.