Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
This is to request a computer system set up for a new full time employee at BYU-Idaho.
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
• Microsoft Visio Licenses
• Microsoft Project Licenses
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
-Request a new license for software BYU-Idaho currently does not have a site license.
Request support with a computer located in a classroom or lab.
Get the required information for Additional Computer request.
Place a request for a used computer or device (Trickle computer/device).