Popular Services
Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Place a request for a used computer or device (Trickle computer/device).
-Family needs to reset their missionary's password
-Missionary Privacy Release (MPR) usage
-Vetting, verifying, and delivering the MPR form
- How to correctly go through the Missionary Privacy Release process
Request training for TeamDynamix or at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.
Request support for Microsoft 365 issues and new service requests for Outlook, SharePoint, OneDrive, etc...
Use this form to
- Request a new jack
- Request service on an existing jack
- Disable a jack
This is to request a computer system set up for a new full time employee at BYU-Idaho.
• Microsoft Visio Licenses
• Microsoft Project Licenses
-Request a new license for software BYU-Idaho currently does not have a site license.
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
Request adding or deleting a user to an existing role, deleting the role completely, changing the name of a role and/or the role administrator.
Get the required information for Additional Computer request.
• Reporting a broken link.
• Web search issue.
• Social Media Issue.
• Web Publishing Help.
• Report an issue you have encountered anywhere on the BYU-Idaho website.
Use this form to request admin rights for all devices in a lab.
Please use this form to request a new virtual desktop (VDI) for employees.