ALEKS via McGraw Hill Campus

Document Last Update: August 3, 2021

Product: ALEKS via McGraw Hill Campus

Product Name

ALEKS via McGraw Hill Campus
Vendors description of the product
ALEKS is an online learning and assessment system that has been used by students for Math, Chemistry, Statistics, and Accounting. ALEKS determines the student’s knowledge and then creates an individual and dynamic path where the students can learn and master topics. Each student has a selection of topics that they are ready to learn
Requester intended use of the product. What will the tool accomplish? What benefits to the university, students, others?

ALEKS helps students master course topics. Through this system, they can receive feedback, improve their knowledge retention and have a continuous cycle of mastery. 

ALEKS makes it easier for faculty members to integrate the homework with I-Learn
ASE Product Report Card
Product Report Card URL
Installation Type
Only one will apply
  • Approved - Campus
  • Approved - Online
  • Approved - Campus & Online
  • Semi Approved - Individual only 

Tool Information

Communication Path
Communication paths for product changes and emergencies,…
  • When do the owner, stakeholders, employees and students need to be notified?
  • Path for back end issue - upgrades, bugs, ...
  • Path for Interface issue - upgrades, bugs, ...
  • Emergencies (major, minor)

Involved in determining this - Corey Moore, Ben Wilson, Dane Bohman, Dean Allen


The process for communication about incidents or maintenance updates for I-Learn products is highlighted in the IT Incident Management and IT Change Management documents which are linked here. 

For issues that cannot be resolved by an I-Learn Administrator contact our representative, Nhi Ramos,

Product Owner
The person who can make the ultimate decisions for the product - funding, road map, vision, governance and retirement.
  • Please include name, email, phone, job title.

Amy Hanks 

(208) 496-7710 (Landline) 

Faculty - Chemistry

A person or group of people who have an interest in the product and its success. Can influence product decisions. Are impacted (directly or indirectly) by the product. e.g. requester, department, developer, ASE, portfolio manager, product manager
  • Please include name, email, phone, job title.



Platform Services Director  

  • Randy Beard,, (208) 496-7090 

ASE List:

  • Dane Bohman - / 208-496-7217 

  • Ben Wilson - / 208-496-1550

  • Amber Gneiting - / 208-496-7015 

Director, Software Engineering 

  • Doug Conway - / (208) 496-7056 

Portfolio Management  

  • Campus - Kent Barrus - / (208) 496-7205  

  • Online - Mike Wegner –,  (208) 496-7250 

Academics Product Manager 

  • Dean Allen - (208) 496-7211

Who will use the product? (campus, online, pathway, Ensign, employees - more specific like - nursing students, specific department or course(s))
Online and Campus


  • Purchaser and requester information - name, email, phone
  • Licensing (description of the license agreement - site license, per user, per computer, ...)
  • How is the license renewed?
  • Next renewal date?
  • When should this product be reviewed again for purpose and outcome? Usually, this happens every 3-5 years.
  • BYUI Purchasing Agent  - name, email, phone

Licensing Contract (How many licenses were purchased for the product?) 

Licensing information for this product falls under the McGraw Hill site license 

Who is the contract contact? (Purchasing Department) 


What is the technology use cap of this product? 


  • Product documentation (URL)
  • Support and/or training documentation (URL)
  • ASE - maintenance needs and yearly maintenance estimate
  • Any custom code developed? (where can it be found)
  • Is this ADA compliant (URL to their official vendor statement)
  • Other
  • Give description of all data and how it interacts with the university systems.
  • List all university systems used.
  • Installation instructions - URL or direction how to find the instructions.
  • Who is responsible for installation - please include email, phone, job title.


  • User ID (Numeric code specific to each student ex. #####) 

  • Course ID (Numeric ID code to identify each course ex. #####) 


For additional data transfer information, please contact Ben Wilson (below) 


Push Destination 

  •  Canvas course 

Pull Source  

  • Canvas course

Vendor Information

Product Name ALEKS 
Product URL 
Company Name McGraw-Hill 

Vendor Account/Sales Rep
Please include Name, email, phone, job title.

Nhi Ramos, 

Vendor Support Rep
Please include Name, email, phone, job title.



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Article ID: 8376
Tue 2/9/21 3:51 PM
Tue 8/3/21 2:19 PM