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Setting up email on Android
1. Scroll down on the home page of your phone and tap the Settings icon.
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2. Scroll down until you see the Accounts section.
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3. Tap Add account.
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4. Choose the app you want to add. In this case, tap Outlook. This will require you to authenticate with Duo as well.
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5. When prompted, use your BYU-Idaho email address and follow the steps to log in.
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If you are not redirected to the byui.edu login page, make sure to input username@byui.edu not email@byui.edu in the domain or username field. For example, if you log in with the username JohnDoe and your email is john12345@byui.edu, then login with JohnDoe@byui.edu instead of john12345@byui.edu. |
6. Enter outlook.office365.com as the server. Leave everything else on default.
Setting up email on iPhone
1. Open the Settings app and scroll down to Mail.
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2. Click on Accounts.
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3. Under Accounts, click Add Account.
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4. Select Microsoft Exchange.
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5. Type your BYU-Idaho email in Email. Then, name your email by tying "BYU-Idaho" or "Exchange" in Description. "Exchange" is used in the images below.
The email and description must by typed into the text boxes. Copying and pasting will not work. |
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6. Click Sign In.
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7. This will take you to the byui.edu login page. Type your username and password. Click LOGIN when done.
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8. It may prompt you to log in with Duo Mobile. On the next page, click Continue.
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9. Adjust the settings you would like your email to be attached to. Click Save when done.
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10. Your email will show up below.
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11. You will now be able to see it on your Mail app.
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Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
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