Getting Started with Cisco Phones

Who do I contact for a phone?

To get set up with a Cisco phone at BYU-Idaho, call the I.T. Service Desk at (208) 496-1411. Have your name, location, and an account number ready prior to calling.


What is the ticket type?

Under IT Platform, select NewService Request. Use Phone: New


What is the phone acquisition process?

After you call the I.T. Service Desk at (208) 496-1411 and put in a request for a phone, a corresponding request ticket will be created. Soon afterward, an IT employee will come to your location to set up and connect your new Cisco phone. 


Contact Us

If you still need help, call us at (208) 496-9009 or start a Live Chat with us.

Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time

(excluding weekly devotional, forum hour and University Recognized holidays)


Article ID: 11675
Tue 10/18/22 3:38 PM
Wed 2/22/23 10:15 AM