Need Technology Help?  Find it here.

Find everything you need to submit a help request, find self-help documentation, and service that IT provides.


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Self-help Guides

Make a Service Request

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Contact IT

BYU-Idaho IT Services Portal

This portal is provided to assist all users to submit Service Requests or report outages and/or incidents. 

  • Need help reporting an emergency? Or you wish you to report an outage or incident, please call our IT Service Desk immediately at (208) 496-1411.
  • If you would like to submit a service request, such as help with moving computers, activating phone ports, requesting new Cisco phones, etc. Please use the "Submit Request" button on the left column of this page. 
  • Or if you would like a list of our self-help guides, click "Self-help Guides" on the left-hand side of this page.