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-Important technical information for students moved from BYU-Pathway Worldwide to BYU-Idaho Online
-Support Information

- This article guides you on how to sign into your Zoom account with the Single Sign On (SSO)
- SSO is important because it gives you more benefits through the school compared to the free version

- Office 365 "No Longer Active" Error
- Sign Out and In

- Common questions about Office 365 through BYU-I
- How Do I Sign In?

- What is phishing?
- Keeping an eye out for phishing signs

- How to Access
- Downloading vs using through a browser
- How to Sign-in/Sign-out

- How do I share a recording from Zoom?
- Where do I find the recording in Zoom?
- How long does it take for a recording to show up in MyMedia from Zoom?
- Can I submit a recording from Zoom in Canvas for an assignment?
- Why should I login with single sign-on for Zoom?
- Do browser extensions work with Zoom and MyMedia?
- Are there any conflicts with antivirus software with Zoom and MyMedia?
- What could happen if I get a virus or malware?

- Install and log in steps
- Adobe on a personal device
- Adobe on a school issued computer

Tells how to fix the "no editing on a mac" error.
Involves uninstalling and reinstalling the software.

- How to access Gemini through your BYUI account

- Retirees returning apple devices
- Removing Apple devices from your Apple account

-Known error message impacting Pathway students
-Occurs upon login for Microsoft applications

- Adding a signature note
- Adding a highlight note
- Adding a graphic note

- How to get Office 365 for free

- Microsoft desktop apps
- BYUI campus devices
- Password repositories
- Internet browsers
- Other software requiring BYU-Idaho credentials