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- This article guides you on how to sign into your Zoom account with the Single Sign On (SSO)
- SSO is important because it gives you more benefits through the school compared to the free version

Step-by-step guide for BYU-Idaho students and employees to sign into Microsoft Copilot with their @byui.edu account and verify the protected Work experience. Microsoft Copilot is included with BYU-Idaho's Microsoft 365 tenant at no additional cost.

BYU-Idaho students have free access to two university-approved AI tools: Google Gemini and Microsoft Copilot. This article explains what each tool offers, how to sign in with your BYU-Idaho account, and how to use AI responsibly in your coursework.

Step-by-step guide for BYU-Idaho students and employees to sign into Google Gemini with their @byui.edu account and confirm they are using the institutional account with BYU-Idaho data protections. Gemini is included with BYU-Idaho's Google education licenses at no additional cost.

Step-by-step guide for BYU-Idaho employees with a CES ChatGPT Edu license. Covers accepting the OpenAI email invitation the first time, then signing in thereafter: entering your User Principal Name (UPN) rather than your email address, selecting Church Educational System, choosing Use BYU-Idaho, completing MFA, and confirming you have landed in the CES ChatGPT workspace.

- Office 365 "No Longer Active" Error
- Sign Out and In

- Common questions about Office 365 through BYU-I
- How Do I Sign In?

- What is phishing?
- Keeping an eye out for phishing signs

- How to Access
- Downloading vs using through a browser
- How to Sign-in/Sign-out

- How do I share a recording from Zoom?
- Where do I find the recording in Zoom?
- How long does it take for a recording to show up in MyMedia from Zoom?
- Can I submit a recording from Zoom in Canvas for an assignment?
- Why should I login with single sign-on for Zoom?
- Do browser extensions work with Zoom and MyMedia?
- Are there any conflicts with antivirus software with Zoom and MyMedia?
- What could happen if I get a virus or malware?

Tells how to fix the "no editing on a mac" error.
Involves uninstalling and reinstalling the software.
"Your Account Doesn't Allow Editing on a Mac" Error

- Retirees returning apple devices
- Removing Apple devices from your Apple account

Step-by-step guide for BYU-Idaho employees to map their department's shared I-Drive on Windows or Mac, plus fixes for common access errors.

- With the desktop app
- With the mobile app