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- How to transfer files to OneDrive

- provides information on how to add Microsoft OneDrive and Office 365 OneDrive onto your Canvas submission page.

- Ways to save files from vdi
- Transferring files from vdi to personal computer

- Quality antivirus software
- Recommended antivirus for Windows PC
- Recommended antivirus for Mac
- How to know your computer is infected
- How threats get on your computer
- How often you should back up your computer files

- Differences and preferences with OneDrive
- Common explanations for unable to save or backup item to OneDrive
- OneDrive security

- This article explains how to change your main BYUI password

- How can I keep my Mac safe
- Apple device specific threats

-Converted tier 1 KB to Help Guide
-Canvas discussion board uploading issue

- Accessing on-campus drivers and programs from off-campus locations
- Using 2FA to access VPN
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- Most common questions about Zoom
- G-Suite login questions
- Working from home FAQs

- Mobile worms
- Vulnerable applications
- Lost or stolen devices

- Re-creating account for email access
- Requesting BYUI email after graduating/retiring

- Zoom apps that have been approved for use with BYU-Idaho account

- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.

- How to edit portfolium projects
- How to add portfolium projects
- How to delete portfolium projects