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This article introduces the foundational concepts of agentic automation, defining generative AI, agentic AI, and how they work together to transform business processes. It explains the key differences between personal productivity tools like ChatGPT and enterprise agentic automation platforms like n8n, and how BYU-Idaho is implementing this technology.

This article outlines the n8n Enterprise platform at BYU–Idaho, including its architecture, integrations, governance, and access controls for secure AI-powered workflow automation.