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Explains what OpenAI says transfers from a personal ChatGPT account into the CES ChatGPT Edu workspace, why we cannot guarantee any transfer, how users should export their personal data before any change, and the steps for each of three account situations, with guidance for the AI support agent.

Step-by-step guide for BYU-Idaho employees with a CES ChatGPT Edu license. Covers accepting the OpenAI email invitation the first time, then signing in thereafter: entering your User Principal Name (UPN) rather than your email address, selecting Church Educational System, choosing Use BYU-Idaho, completing MFA, and confirming you have landed in the CES ChatGPT workspace.

This article covers frequently asked questions about the Church Login project.

Instructions on how to create a new Church account in order to login to core BYU-Idaho systems like Canvas, Workday, or Outlook.

Learn how to recover your Church Account using self-service options including your Membership Record Number (MRN), verified email, or mobile phone. If you need additional assistance, contact the IT Service Desk for additional support.