| Communication Path Communication paths for product changes and emergencies,…
 
				When do the owner, stakeholders, employees and students need to be notified?Path for back end issue - upgrades, bugs, ...Path for Interface issue - upgrades, bugs, ...Emergencies (major, minor) | The process for incident/maintenance communication for I-Learn products and the roles of portfolio managers and system owners is highlighted in the IT Incident Management and IT Change Management documents which are linked here.   | 
		
			| Product Owner The person who can make the ultimate decisions for the product - funding, road map, vision, governance and retirement.
 
				Please include name, email, phone, job title. | Kelly Burgener  burgenerk@byui.edu  208-496-1123   Academic Vice President    John Linford  linfordj@byui.edu   208-496-1123   Online Vice President | 
		
			| Stakeholders A person or group of people who have an interest in the product and its success. Can influence product decisions. Are impacted (directly or indirectly) by the product. e.g. requester, department, developer, ASE, portfolio manager, product manager
 
				Please include name, email, phone, job title. | Stakeholders:  I-Learn Governance Council  
				Mike Wegner (Portfolio Manager Online)  wegnerm@byui.edu  (208) 496-7250  
				Kent Barrus (Portfolio Management Managing Director)  barrusk@byui.edu  (208) 496-7205  
				Dean Allen (Product Manager)  allende@byui.edu  (208) 496-7211  
				Eric Karl (Curriculum Development Managing Director)  karle@byui.edu  (208) 496-7610  
				Alan Young (Online Learning Managing Director)  youngal@byui.edu  (208) 496-1851  
				David Ashby (Director of Learning Innovation & Technology)  ashbyd@byui.edu  (208) 496-1536  
				Rob Eaton (Associate Academic Vice President for Learning and Teaching)  eatonr@byui.edu  (208) 496-1135  
				Matt Anderson (Curriculum Development Director)  andersonma@byui.edu  (208) 496-7221  
				Corey Moore (LMS Coordinator)  mooreco@byui.edu  (208) 496-1525  
				Arlen Wilcock (Academic Technology Manager)  wilcocka@byui.edu  (208) 496-7216  
				Jed Rhien (University Communication Strategy Coordinator)  rhienj@byui.edu  (208) 496-2002  
				Brad Barson (Online Training Coordinator)  barsonbr@byui.edu  (208) 496-1884  
				Dane Bohman (Application Systems Engineer)  bohmand@byui.edu  (208) 496-7217  
				Ben Wilson (Online Technologies Researcher)  wilsonbe@byui.edu  (208) 496-1550  
				Amber Gneiting (Application Systems Engineer)  gneitinga@byui.edu  (208) 496-7015  
				Josh Mckinney (Development Coordinator)  mckinneyj@byui.edu  (208) 496-1534  
				Becki Lyn Skidmore (Contracting & Supplier Relationship Manager)  skidmorebe@byui.edu  (208) 496-2350     Platform Services Director   ASE List:  
				
				Dane Bohman - bohmand@byui.edu / 208-496-7217 
				Ben Wilson - wilsonbe@byui.edu / 208-496-1550 
				Amber Gneiting - gneitinga@byui.edu / 208-496-7015 Director, Software Engineering  Portfolio Management   Academics Product Manager  | 
		
			| Audience Who will use the product? (campus, online, pathway, Ensign, employees - more specific like - nursing students, specific department or course(s))
 
 | Campus Faculty | 
		
			| Purchasing 
				Purchaser and requester information - name, email, phoneLicensing (description of the license agreement - site license, per user, per computer, ...)How is the license renewed?Next renewal date?When should this product be reviewed again for purpose and outcome? Usually, this happens every 3-5 years.BYUI Purchasing Agent  - name, email, phone | Licensing Contract (How many licenses were purchased for the product?)  This is an in-house development, so there is not a limit of use    Who is the contract contact? (Purchasing Department)  N/A    What is the technology use cap of this product?  N/A  | 
		
			| Other 
				Product documentation (URL)Support and/or training documentation (URL)ASE - maintenance needs and yearly maintenance estimateAny custom code developed? (where can it be found)Is this ADA compliant (URL to their official vendor statement)Other |  | 
		
			| Data 
				Give description of all data and how it interacts with the university systems.List all university systems used.Installation instructions - URL or direction how to find the instructions.Who is responsible for installation - please include email, phone, job title. | Course information from CX to Canvas    Push Destination  Pull Source   |