How to Access Gemini with Your BYU-Idaho Account

Audience: All BYU-Idaho users (employees and students)
Prerequisites: An active BYU-Idaho account. Unlike ChatGPT Edu, Gemini does not require a separate license request. It is included with BYU-Idaho's Google education licenses and available to all students and employees.

Step 1: Go to Gemini

Open your browser and navigate to gemini.google.com. You will land on the Gemini homepage.

In the top-right corner, click the "Sign in" button.

 Tip: If you are already signed in with a personal Google account, click your profile icon in the top-right corner, then select "Add another account" to add your BYU-Idaho account.

Step 2: Enter Your BYU-Idaho Email Address

On the Google sign-in page, enter your BYU-Idaho email address in this format:

email@byui.edu

Replace email with your BYU-Idaho email address (e.g., email@byui.edu). Then click Next.

 Important: Use your BYU-Idaho email address, not your username. Google authentication requires the email format.

Step 3: Complete BYU-Idaho Authentication

After entering your BYU-Idaho email you may be redirected to the Church login page. Depending on your session state, you may:

  • Be signed in automatically if you already have an active BYU-Idaho SSO session in your browser
  • Be prompted to enter your Church credentials and complete multi-factor authentication (MFA)

Follow the prompts to enter your Church credentials and complete Multi-Factor Authentication (MFA) if prompted.

Step 4: Confirm You Are Using Your Institutional Account

Once authentication is complete, your browser will return to gemini.google.com. You will know the institutional login was successful when:

  • The top-right profile icon shows your BYU-Idaho account avatar or initials
  • Clicking the profile icon displays your @byui.edu email address

This confirms you are using the institutional account with BYU-Idaho's data protections.

Returning Users: Switching Accounts

If you use Gemini with both a personal and institutional Google account, make sure the correct account is active before each session. Click the profile icon in the top-right corner to see which account is selected, and switch to your @byui.edu account if needed.

Use Your Institutional Account

 Important: Gemini's approved data classification levels (Public and Internal) only apply when you are signed in with your BYU-Idaho account. If you use a personal Google account, no institutional data protections are in place. Treat it as Public-level only.

Troubleshooting

I can't sign in with my BYU-Idaho email.
Verify you are entering your BYU-Idaho email address (not your username). If the issue persists, your Google Workspace account may need to be provisioned. Contact the BYU-Idaho IT Service Desk.

I'm signed in but not sure if I'm on the institutional account.
Click the profile icon in the top-right corner. Your @byui.edu email address should be displayed. If you see a personal email instead, switch accounts.

Gemini says my account doesn't have access.
Contact the BYU-Idaho IT Service Desk for assistance.

Need More Help?

Contact the BYU-Idaho IT Service Desk at (208) 496-9009 or itservicedesk@byui.edu.

Print Article

Related Articles (1)

- Overview on requesting a CES ChatGPT Edu license for full-time employees
- How to log in to CES ChatGPT